Police Real Time Information Center Specialist

The City of Greensboro exists to partner with the community to build the desired quality of life for Greensboro. All of our actions are guided by our commitment to and measured by our success in building public trust and the future we and the community desires.

Critical to our success is maintaining a work environment which fosters employee commitment to public service and making a difference in the lives of our residents.

If this sounds like a purpose that you would like to share in, please consider the opportunity below.

Compensation and Benefits:

The Full Salary Range for this position is $42,716.00 - $71,193.00 Annually. The Hiring Range is $43,285 - $52,657 Annually depending on qualifications, with an excellent benefits package. You can learn more about the benefits that the City of Greensboro offers by visiting https://www.greensboro-nc.gov/departments/people-culture/benefits

Work Schedule:

Monday - Friday (hours will vary)

Primary Duties/Brief Description of Work:

The purpose of the Real Time Information Center Specialist is to leverage technology to improve situational awareness in the field for first responders, to provide patrol officers with real-time intelligence during the initial stages of response to significant incidents, to conduct proactive monitoring of available resources to aid in the prevention of crime, and to aid investigators in
the gathering of digital evidence pertinent to major investigations.
This position is responsible for maintaining a technological operational ability including daily use of the Department's various software applications: the Fusus Intelligence Ecosystem (RTIC's main operational application), Flock Safety Automated License Plate Reader, and Raven audio detection systems, AXON Respond+ (Body and Vehicle camera streaming), the City of Greensboro's Verkada Platform Security system, and ForceMetrics data retrieval software suite.
Ideal applicants would possess knowledge of the criminal justice system, best practices for call response and follow-up, and investigatory techniques. Ideal applicants would have an understanding of Quantitative analysis methodology; report writing techniques and documentation of investigations and incidents. The selected applicant must obtain Department of Criminal Information (DCI) certification within six weeks of the hire date.

Minimum Qualifications:

Preferred Qualifications:

• Experience working in Public Safety
• Experience working with the Fusus Ecosystem platform.
• Department of Criminal Information (DCI) certification