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Form of workPosition Title:Plumbing Service Account Manager FLSA Status: Exempt
Department: Service Date: 2023
Reports to: General Manager - NoCO Location: Loveland, CO
Wage Range: $75,000 - $100,000 + performance incentives annually
Benefits include: Medical, dental, vision, 401K, Long Term Disability, Short Term Disability, AD&D, PTO, Employee Assistance Program, additional optional insurances. To see a list of all MTech’s great perks visit - https://mtechg.com/careers/benefits-wellness/
Job Summary
Support and meet the overall sales objectives of MTech Mechanical’s Service group. Drives the sale of MTech Mechanical’s service capabilities, as well as those of special projects groups. Utilizes selling, pricing, and management skills to support the Service team in securing service work and designing preventive maintenance contracts to satisfy the client’s needs and achieve a fair profit for the company.
Essential Job Function
Department: Service Date: 2023
Reports to: General Manager - NoCO Location: Loveland, CO
Wage Range: $75,000 - $100,000 + performance incentives annually
Benefits include: Medical, dental, vision, 401K, Long Term Disability, Short Term Disability, AD&D, PTO, Employee Assistance Program, additional optional insurances. To see a list of all MTech’s great perks visit - https://mtechg.com/careers/benefits-wellness/
Job Summary
Support and meet the overall sales objectives of MTech Mechanical’s Service group. Drives the sale of MTech Mechanical’s service capabilities, as well as those of special projects groups. Utilizes selling, pricing, and management skills to support the Service team in securing service work and designing preventive maintenance contracts to satisfy the client’s needs and achieve a fair profit for the company.
Essential Job Function
- Responsible for meeting overall sales objectives by reaching assigned gross margin dollars and gross margin % objectives
- Focus on the Northern Colorado geographical area
- Generate sales proposals and perform presentations for potential clients
- Ability to sell new service contracts and bind MTech to new contracts to grow the revenue within the Service department
- Utilize and maintain the client database as it relates to the Service group
- Perform consistent client contact before and after the sale
- Create new client relationships, while effectively maintaining established client bases; responsible for maintaining excellent client relations, this includes responding promptly to client requests and maintaining frequent Client contact
- Review and determine product prices to meet the objectives of selling a job and ensuring fair profit for MTech Mechanical
- Effectively participate on MTech Mechanical’s Service team to satisfy the client’s needs, as well as with other employees to resolve project related problems and issues; maintain excellent working relationships with internal and external clients
- Support the total quality and team-based efforts; identify and respond, quickly and effectively to the needs of internal and external clients
- Must have excellent oral and written communication skills, and must establish positive internal and external client relationships
- Work within the guidelines of the safety and employee policy
- Review client invoices prior to mailing for accuracy and fairness
- Participate in MTech Schoox Educational program
- Promote and sell Plumbing Services
- Provide “Special Projects” construction group support, sales, and limited administration as the office and field capabilities grow.
- Regular and predictable attendance is expected to meet the requirements of this position
- Other duties as assigned
Qualifications:
- Minimum 5 years related experience and the ability to demonstrate past service sales performance along with good client references in Northern Colorado
- Mechanical trade experience preferred
- High school graduate, college degree preferred
- Must be approved to drive per MTech’s driving standards
- High level of client service skills
- Committed to providing quality client service 100% of the time
- Requires excellent communication skills, attention to detail and good organizational ability
- Must be flexible, able to work in a fast-paced environment and handle multiple tasks simultaneously
- Fluent with technical components of plumbing systems
- Must understand energy rates, utility rebates, and building energy management concepts
- Must understand plumbing system functions and design concepts.
- Self-motivated individual who can work independently to build one’s own book of business
- Proficient with Microsoft office suite
- Experience with CRM systems (Unanet) is a plus
- Must be an excellent team player
About MTech
For over 20 years, MTech has had a goal to build a great company with a great reputation. With that in mind, we want an incredible team. With our values of integrity, commitment, excellence, growth and fun, we are looking for amazing individuals to build upon our success.
Our team members are our greatest asset, and we have a people-centric culture. We value the contributions they make towards growing MTech into being the premier design-build mechanical contractor in Colorado. MTech provides an environment that promotes genuine communication so that our team members can freely collaborate. We offer competitive employment packages and care about everyone’s safety and wellness – we show this through initiatives like Mental Health Month, Employee Assistance Programs and Construction Inclusion Week participation.
Approximately 500 individuals make up our teams across Colorado. We inspire and develop our talent with internship opportunities, an in-house training program and 100% company paid apprenticeship programs in sheet metal, pipefitting, plumbing and service. We also provide specialty training on topics such as medical gas certifications, DORA required Plumbing continuing education classes, various vendor trainings, CPR/First Aid and others. We also offer soft skill classes on topics such as Bias & the Brain (The Inclusion Series), Building a Culture of Trust, Navigating Conflict, and others. High-quality training enables our team members to exceed expectations in their roles and fuels the passion behind our company.
Americans with Disability Specifications
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
This position takes place in a general office environment. Work is generally sedentary in nature, but may require standing and walking for up to 20% of the time. The work environment is generally favorable. Lighting and temperature are reasonable. Work is generally performed within an office environment, with standard office equipment available.
This Job Description is not a complete statement of all duties and responsibilities comprising this position and may change with or without notice.
MTech Mechanical is an EEO Employer, including disability/vets
