Build and maintain application server compatible with underlying O/S
· Coordinate with development teams to identify needs and work with Network Team, Server Administrators and Database administrators to design application server environments
· Provide technical support to web designers and developers to assist in operating server technologies; maintain metadata and support document management facility
· Facilitate automated reports using database queries using scheduling engine from the application
· Respond to requests received by functional user(s) in timely manner
· Provide support in Quality Assurance testing (Unit/Integrated/UAT) for Stories/Bugs/Tasks
· Monitor performance and maintain systems according to requirements
· Troubleshoot issues and outages
· Upgrade systems with new releases and models
· Develop expertise to train staff on new technologies
· Build technical documentation, manuals and IT policies
· Be the Single Point of Contact with the vendor for support