Phlebotomist - Lab Tech

JOB SUMMARY: The Phlebotomist/Lab Tech retrieves blood from patients for laboratory testing by venipuncture and capillary collections. Serves patients by preparing specimens for laboratory testing and/or performing screening procedures (CLIA).

ORGANIZATIONAL DUTIES AND RESPONSIBILITIES
• Support the mission, vision and philosophy of Spectra Health as evidenced by compliance with all organizational policies and procedures.
• Supports all functions that attain and maintain compliance with regulatory or funding agencies.
• Supports and facilitates positive interaction with others as evidenced by: professional maturity, respect for others, a team-centered approach, maintenance of confidential information and an appreciation of a variety of viewpoints and diversity in the workplace.
• Exhibits effective communication skills, including proper use of agency communication systems.
• Participates in appropriate professional development programs to attain and maintain role competency.
• Supports the strategic plan of Spectra Health as evidenced by a working knowledge of the plan and participation in completing elements of the plan.
• Support the business and clinical plans of Spectra Health as evidenced by a working knowledge of the plan and participation in completing elements of the plan.

ESSENTIAL JOB FUNCTIONS:
• Perform basic phlebotomy procedures
• Evaluate patients for ability to withstand venipuncture procedure
• Explain the venipuncture procedure and answer patient questions
• Perform basic point of care testing (CLIA), such as blood glucose levels on patients
• Prepare blood, urine, and other body fluid specimens for testing according to established standards
• Verifies patient by reading patient identification.
• Maintains an efficient flow of patients
• Maintains specimen integrity by using aseptic technique, following department procedures; observing isolation procedures.
• Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed.
• Performs ECG on patients/customers.
• Maintains quality results by following department procedures and testing schedule; recording results in the quality-control log; identifying and reporting needed changes.
• Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations.
• Resolves unusual test orders by contacting the physician, nursing station, or reference laboratory; referring unresolved orders back to the originator for further clarification; notifying supervisor of unresolved orders.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Serves and protects Spectra Health by adhering to professional standards, clinic policies and procedures, federal, state, and local requirements.
• Enhances phlebotomy department and Spectra Health's reputation by accepting ownership for
accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Maintain an environmentally clean laboratory
• Maintain and order supplies as needed
• Communicate supply needs or problems to IT Support Staff
• Assist reception with answering telephone, routes calls and takes accurate and complete phone messages
for the provider or nurse and relays information in a prompt manner

JOB QUALIFICATIONS:

Required:
• High school graduate or equivalent.
• Six (6) months medical experience related to patient care
• Knowledge of basic medical terminology
Preferred:
• Phlebotomy Technician Certification (CPT), but not required
• Previous pediatric phlebotomy experience
• Knowledge of the use, care and storage of lab equipment and instruments.

PHYSICAL REQUIREMENTS: The Phlebotomist/Lab Tech works in a clinical environment that requires
the employee to be on the feet for long periods of time. This position requires the ability to communicate with
patients and periodically might require the ability to lift and carry items (not more than 20lbs).

**Spectra Health provides equal employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual
orientation or gender identity.