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Form of workPosition Summary:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office, around the corporate campus, and travel up to a minimum of 25% of the time. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
Successful candidates will reside in IN, MI, PA, or OH Knowledge and Skills:
Key Competencies
Additional Voluntary Benefits
The Pharmaceutical Sales, Field Specialist represents the pharmacy in the field by establishing relationships with clinics who are identified as potential customers, while also providing education and ongoing support to assigned accounts. This role identifies and qualifies leads within their assigned territory. The Pharmaceutical Sales, Field Specialist maintains communications with potential accounts (leads) with the goal of establishing them as active accounts, in addition to tracking and managing all identified current accounts assigned to them.
Duties and Responsibilities: - Visits physicians’ offices, clinics, and other healthcare facilities with the goal of promoting services in assigned territory.
- Builds and maintains strong relationships with healthcare professionals, physicians, clinics, institutions, and other decision-makers within assigned territory to promote the Company’s products effectively and generate new business opportunities.
- Creates and executes a strategic plan for assigned territory, identify key healthcare professionals, physicians, clinics, institutions, and other decision-makers to grow wallet share of compounded prescription volume within assigned territory.
- Executes a sales travel strategy that enhances time management both during travel and client meetings, while also maximizing the (ROI) for each trip.
- Utilizes CRM (Customer Relationship Management) to report on and document all communication with all potential or current key healthcare professionals, physicians, clinics, institutions, and other decision-makers.
- Keeps abreast of product applications, clinical journals/publications, market conditions, and competitive activities through pertinent literature.
- Maintains updated daily phone and email communication logs on activity and in CRM to ensure overall goals (KPIs) are met.
- Attends conferences to leverage networking opportunities, enhance product knowledge, and expand the Company’s market presence to drive revenue growth and build lasting client relationships.
- Follows up with assigned accounts to provide any needed assistance and to resolve any service complaints.
- Delivers compelling and informative sales presentations to key healthcare professionals, physicians, clinics, institutions, and other decision-makers to highlight the value and benefits of using the Company. Tailors’ presentations to meet the specific needs and interests of each client.
- Manages the Sales Pipeline within the CRM system to establish product and monthly volumes for the designated clinics.
- Documents all communications related to each opportunity, starting from the initial engagement, and progressing through to its successful completion.
- Obtains and analyzes pricing to determine the best possible advantage for the customer and the company based on company policy.
- Serves as a communication liaison between assigned accounts and the company, utilizing internal resources as needed.
- Performs other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office, around the corporate campus, and travel up to a minimum of 25% of the time. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
Successful candidates will reside in IN, MI, PA, or OH
- Proficiency in Microsoft Excel, Word, and CRM platforms.
- Must possess superior time management skills and maintain above average punctuality.
- Must be well-groomed and able to adhere to the company dress code.
- Ability to interact with clinical department administration, management, and diverse client groups.
- Ability to engage professionally with small and large groups, speak clearly, and provide accurate information with proper pronunciation of terminology.
- Must possess aptitude for comprehension and retention of knowledge pertaining to catalog products.
- Willingness to work collaboratively and demonstrate effective teamwork while working directly with other members of the sales department.
- Ability to work independently and manage work tasks effectively.
- Ability to complete work both remotely and in the field.
- Must be detail oriented and possess a high level of accuracy.
- Excellent verbal and written communication skills.
- Ability to independently maintain a schedule and quickly adapt to schedule changes.
- Aptitude for the use of technology to maximize efficiency in the field. This includes using assigned equipment for digital presentations, email access, digital references, and data access.
- Ability to prioritize work and meet sales goals.
- Must be a self-starter and results driven.
- Must possess problem solving and analytical skills.
- Sensitivity to confidential documents and information.
- Strong adherence to state and federal regulations, pharmacy protocol, and the sales department code of conduct.
- Completes all work with honesty, integrity, and the highest level of professionalism.
- Must be able to travel a minimum of 25% of the time, including occasional weekend events.
Key Competencies
- Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
- Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
- Resourcefulness: Secures and deploys resources effectively and efficiently.
- Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
- Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
- Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
- Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Bachelor's Degree or Medical/Pharmacy certification (RN, PhT, LPN, etc.).
- Minimum 5+ years' experience in pharmaceutical, nutritional supplement, and/or medical sales preferred.
- Must possess a valid driver’s license and adequate transportation.
- No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.
- Onsite Health & Wellness – IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.
- Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
- Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.
- Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.
- Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.
- Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.
- FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).
- 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
- Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.
- Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.
- Rewards & Recognition Program: Your hard work doesn't go unnoticed – enjoy rewards and recognition beyond your paycheck.
Additional Voluntary Benefits
- Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.
- Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.
- Critical Illness: Protect your finances from the expenses of a serious health issue.
- Short-Term Disability: Protect your income during illness or injury with short-term disability coverage.
- Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.
- Legal Services: Access professional legal assistance to address concerns confidently.
- Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit.
- Pet Insurance: Care for your furry family members with our pet insurance coverage.
- Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.
