Address
Form of workRequisition No: 819633
Agency: Highway Safety and Motor Vehicle
Working Title: PERSONNEL TECHNICIAN III/HR-SES - 76000085
Pay Plan: SES
Position Number: 76000085
Salary: $37,000.08 Annually
Posting Closing Date: 01/11/2024
Total Compensation Estimator Tool
Office of Executive Director
Bureau of Personnel Services
*Open Competitive Advertisement*
To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.
Contact Person: Henry Rivera, (850) 617-3230
The Organization
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.
Our Benefits include
- Annual and Sick Leave Package
- Nine Paid Holidays
- State Health and Life Insurance
- Educational Benefits
- Contributory Retirement Plan
To learn more about FLHSMV and why it's a great place to work, visit our website at: flhsmv.gov/careers.
Duties and Responsibilities
Providing guidance and customer service to internal members, the public, government, and other external sources regarding attendance and leave concerns including Worker's Compensation, Family Medical Leave Act (FMLA), Family Supportive Work program (FSWP), Sick Leave Pool/Transfer, military leave, and timesheets.
Researching issues and providing solutions to escalated issues such as leave discrepancies by requesting, receiving, and otherwise obtaining information from relevant sources. Auditing timesheets, administrative leave, sick leave, compensatory leave records and a host of other related documents to ensure compliance with collective bargaining agreements, state statutes, state personnel rules, etc.
Knowledge, Skills, and Abilities
- Value customer service and understand the importance of responsiveness and timely follow-through.
- Portray a positive, respectful and professional image to all regardless of situation or communication method.
- Be able to provide guidance that encourages collaboration and balances providing subject matter expertise with support for customer preference.
- Possess excellent active listening and adaptive communication skills to include the ability to convey information so that it is clearly understandable.
- Possess a strong work ethic and drive to move things forward under their own initiative. Approach work with a sense of commitment, urgency, flexibility and personal accountability.
- Be able to effectively manage a busy workload, be productive in an environment with regular interruptions, and meet designated timeframes without compromising attention to detail or customer service.
- Be solutions oriented with the ability to use critical thinking, judgement and discretion to make sound decisions and effective recommendations.
Preferred Qualifications
- Experience related to attendance and leave including FMLA, Worker's Compensation, timesheets, leave payouts, etc.
- Experience understanding, interpreting, and applying attendance and leave policies and/or rules.
Job Related Requirements
- The position you are applying is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes. Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant's criminal and juvenile delinquency records, even those that have been sealed or expunged.
General Information
- The elements of the selection process may include a skill assessment and/or oral interview.
- Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI's Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
- FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
