Permit Clerk Ii

This is specialized clerical work processing construction permit applications including moderately complex work procedures. Work involves utilizing customer service and technical skills collecting and disseminating information to the public concerning the permit process, regulations, and policies and procedures of the Building Department. Employees in the classification are responsible for reviewing construction permit applications, issuing construction permits, securing inspection approval, and recording completed projects. Duties include assisting owners, contractors, and developers in filing applications for building permits, determine the completeness of permit applications, and obtaining and required documents to ensure compliance with established rules and regulations. Position reports to the Building Permit Processing Supervisor.
ADA REQUIREMENTS: Individual's sensory modalities (vision and hearing) and physical capabilities (ambulation, strength, coordination, dexterity, range of motion) must be sufficient to perform the Essential Functions of the position.(The duties listed below are the normal duties and responsibilities of this position. The omission of specific statements related to the duties and responsibilities of this position does not exclude them if the work is similar, related or reasonable within the scope of the position.)

• Receives various construction permit applications from a variety of customers including contractors and developers; issues construction permits following review and approval of documentation and procedural appropriateness.
• Greets customers by telephone and in person and answers general inquiries regarding permit and license applications; determines customer's needs and offers appropriate solutions that are satisfactory to the customer and consistent with departmental goals; explains submittal procedures to applicants for license and permit issuance.
• Performs detailed review of applications for permits and licenses for completeness; determines and arranges appropriate technical review.
• Assist contractors, developers and the public regarding division/department procedures associated with building permit, ordinances, and code violations.
• Calculates various units of measurements in relation to jobs as needed.
• Enters the applicable contractor, architect, and construction related data into computerized permitting system.
• Assembles and summarizes material from files, cross-references data, locates information requested and prepares analysis of data.
• Accepts payments and issues receipts for various services.
• Refers major projects to DERM, Miami-Dade Fire, Public utilities and Miami-Dade Health Department.
• Informs applicants of status of permit applications and plan review.
• Performs a variety of clerical duties such as typing, filling, proofreading and copying various correspondence and documents; sorting and distributing mail; etc.
• Operates microfilming equipment, computer terminals to input and retrieve pertinent data, calculators and other office equipment as required.
• Maintains on a daily basis microfilm files.
• Maintains FEMA telephone logs.
• Performs other related duties as required.

• High school graduate or equivalent, preferably with courses in commercial subjects with two (2) years full-time experience in processing construction permit applications or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.
• Considerable knowledge of related departmental and City policies, rules and procedures.
• Considerable knowledge of codes, laws, regulations and ordinances pertaining to the construction permitting process and contractor licensing requirements.
• Experience using Tyler ENERGOV Permitting Software to create a permit and utilize the workflow to view, assign, and for issuance; to search by parcel and/or address; to register a contactor (via Contacts) and apply all certifications; and to schedule inspections.

• Must have knowledge of personal computers and Microsoft Office work; some knowledge of Microsoft Office Outlook.
• Knowledge of general office methods and procedures.
• Ability to explain regulations to the public in a courteous and tactful manner.
• Ability to read and follow pertinent codes, laws, ordinances and regulations.
• Ability to perform basic mathematical computations with speed and accuracy.
• Ability to maintain composure in stressful situations.
• Ability to perform tasks utilizing data processing methods and systems.
• Ability to express ideas effectively both orally and in writing.
• Ability to review and edit data records and reports for accuracy and relevance.
• Ability to prepare reports, complete forms and maintain accurate records.
• Ability to receive and account for various monies.
• Ability to establish and maintain effective working relationships with fellow employees, City officials and the general public.
• Must be physically able to operate various items if office related equipment, such as, but not limited to, word processor, computer, calculator, multi-line telephone, typewriter, copier, and facsimile machine etc.
• Must be able to hear clearly and to speak and signal to people in order to convey or exchange information.
• Must be able to see, adjust visual focus, including close range and differentiate colors and shades of color.
• Must be able to ambulate or otherwise move in a safe manner.
• Must be able to exert up to ten pounds of force occasionally, and/or a negligible amount of force constantly to move objects.
• Work involves frequent typing, walking and occasional bending, lifting and stooping for short periods of time.
• Must be able to lift and/or carry weights of up to twenty pounds.
• Applicants who demonstrate they meet the minimum requirements may be subject to an extensive selection process and screening program, which may include, but not be limited to, evaluation of education, training and experience; oral interview(s); background investigation; reference checks; medical evaluation; controlled substance screening. Preference will be given to certain veterans, spouses of veterans, or unmarried widows/widowers of veteran. Proof of veterans' eligibility must be provided at time of application EOE M/F/D/V. Applicants with disabilities who desire special accommodation MUST notify the Human Resources Department at the time of application.