ECM has an immediate opening for an experienced Permit Clerk
A successful candidate will be responsible for:
Process incoming approved permits electronically applied for or received from municipalities.
Check permit status on awaiting permits from municipalities
Log permit issues, application problems.
Outbound calling and follow-up for scheduling permit inspections with homeowners, and mail follow-up paperwork.
Schedule future inspections with municipalities
Schedule and follow-up on all repairs for failed permits through designated field technician & management.
Process and maintain decal waivers and supply for A/C & HWH installations
Assist with incoming customer calls – must be professional and pleasant to our customers
Handle deposit for permits/refunds
Excel reports on open and/or ongoing permits
Report to management on daily/weekly permit status
Position requirements:
Minimum of 2-3 years of high volume permitting ``helpful but not necessary. Strong administrative with customer service experience.
Must be able to work Monday-Friday between 8am-5pm
Occasional Saturday if work load requires
Must be organized & detailed oriented
Clear, concise and professional verbal communication skills
Strong ability to multi-task and handle pressure
Computer literate with strong data entry skills
Basic level Excel skills
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Permit: 1 year (Preferred)
Work Location: In person