Payroll Support Administrator

Job Summary: Payroll Support Administrators assist with the roles and responsibilities related to The Company’s time collection and respective billing activity of employees working in the field and at client locations. This position works closely with the Field Support Associates and Field Support Supervisor.

Roles & Responsibilities:

• Support various teams and departments to ensure payroll and associated functions are processed timely and accurately.
• Drive process improvement and automation while staying up to date on all work groups and payroll guidelines.
• Must have the ability to work with minimal supervisory, hold self-accountable for work, assist with workflow and prioritization to accomplish daily deadlines and support a payroll staff responsible for high volume.
• Go above what is expected to provide exceptional support and service to Clients and field employees.
• Assist with web based and manual time and attendance systems for compliance of labor hours reporting and payment.
• Aid in the processing of weekly, biweekly, and monthly payrolls for multi-state entities.
•  Interface and communicate with employees and supervisors on payroll, budgeting, and invoice related topics in a timely and professional manner.
•  Monitor and create reports to Clients based upon employee data (hours worked, cost centers, job completion, Overtime, hire and end dates, travel, per diem, training, etc.)
•  Enter data into the database to reflect period of performance, rate, and other information of assigned employees.
• Assist with daily entries into badging and timekeeping system for client program population.
• Support Field Service Associates with time collection for multiple clients.
• Facilitates prompt time collection from internal time keeping systems and external vendor management systems.
• Assist team members and departments with data integrity assurance. This includes pay and or bill rate changes, assignment and personal information changes, and changes to client specified billing requirements.
• Provide excellent customer service to both internal departments and field employees & consultants.
• Assist managers with issue resolution and or escalation (when needed).
• Other duties as assigned.

Experience and Educational Background Description:

• HS Diploma/GED required, College education/degree preferred with 1-2 years of billing or accounting background or must have good math skills and ability to work accurately with very detailed processes.
• Exhibit a high degree of flexibility to be able to manage multiple tasks simultaneously.
• Knowledge of TRACK system – A plus but not mandatory

Essential Functions & Skills:

• Ability to work independently and autonomously while remaining detail oriented and thorough.
• Resourceful and “outside the box” thinking to problem solving and improving operation efficiency.
•  Strong verbal and written communication skills needed to interface and establish rapport with all levels of the organization including executive team members and takes ownership for self and contribution to the team.
• Adaptability and flexibility- being open to change and accepting of workloads.
• Customer service focused with a high level of time management and organization skills.
• Must be able to prioritize responsibilities effectively in a high volume and fast-paced service environment.
• Have the ability to adapt as the organization and business processes evolve with an energetic, confident, professional demeanor.

Benefits:

·         Ongoing Training (RSO, Systems, Software Programs, OSHA Safety, JJ Keller, etc.)

·         Continuous Employment Development and Learning

·         Ongoing Advocacy, internal assets with HSE, Legal and HR teams and experts to aid in Employee Career Path and Advancement

·         401K

·         PTO

·         Aetna & Kaiser Group Medical Coverage

·         Dental Insurance Coverage

·         Vision Insurance Coverage

·         Basic Life Insurance & AD&D

·         Long Term Disability

·         Voluntary Short-Term Disability

·         Access to Health Joy

·         GAP Medical Coverage

·         Direct Deposit

·         Health Savings and Flexible Spending Accounts

Cenergy is a dynamic, diverse, woman-owned company that has provided stellar support to our clients globally for over 25 years! We hire extraordinary people, and each of our team members are encouraged to embody our core values to drive innovation and own it with integrity and trust while adding to our positive and forward-thinking atmosphere.

Physical setting:

·         Hybrid: Office and remote based on a minimum of 2 days in the office each week.

Schedule:

·         8 hour shift

·         Day shift