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SalaryCompensation: starting at $16-$20/hour (based on experience)
Could you be our next Patient Service Representative? Pediatric Dental Associates has an immediate opening for a Patient Services Representative in our Philadelphia, PA location!
Why join our team as a Patient Services Representative?
As a PSR, you are the first person to make a GREAT impression with our patients! Using your excellent communication skills, you will help greet, direct, and schedule patients and visitors. You will serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized. Make an Impact! Be an Integral Member of our Organization!
Schedule: Monday, Tuesday, Thursday 7:45 am to 5:00 pm, Wednesday 7:45 am to 7:00 PM, Friday 7:15 am to 3:00 pm, Saturday 7:45 am to 1:00 PM (1x per month)
Location: Address - 6595 Roosevelt Blvd. Philadelphia, PA 19149
What You Will Do
- Provide welcoming, prompt, and respectful customer service which includes scheduling appointments, informing of delays, addressing family complaints, and escalating as necessary
- Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized
- Filing and scanning medical documents and office forms as directed
- Verifying all patient demographic, health, pharmacy, and insurance information
- Collecting money and issuing receipts for a patient’s visit, diagnostic studies, and supplies as prompted by the electronic medical record system
- Cleaning the front office work area and other maintenance assignments as directed
What You Will Need
- Motivated and willing to learn on the job
- Front desk experience in a fast-paced environment
- Experience working in the front desk area of a medical/dental practice preferred
- Strong customer service skills; ability to communicate well
- Demonstrated desire to work with children in a pediatric setting
- Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines
What We Offer
- Medical/Dental/Vision Insurance
- 401(k) with company match
- Generous paid time off (PTO) policy
- Paid Holidays (including Black Friday/Christmas Eve)
- Company-paid life/disability insurance
- We also offer a number of employee discounts to various activities, services, and vendors.
Who We Are
Pediatric Dental Associates is the leading provider of pediatric dental medicine in the region. Continuing a proud tradition that began with one Philadelphia area practice in the 1970s, we now operate 33 practices and four surgery centers in the PA/NJ/DE marketplace. Our organization was recently recognized as one of the fastest-growing small businesses in America by Inc. Magazine
If you're a motivated and enthusiastic individual who's ready to join our winning team, look no further!
