Patient Services Representative

Required Qualifications:

• Experience with medical insurance, referral processes, and benefit plans
• 6+ months of recent experience working in an outpatient clinic or medical office setting
• Ability to read, understand, and respond to detailed oral and written instructions

Preferred Qualifications:

• 2+ years’ recent experience working as a Patient Service Representative
• Experience with CS-Link/Epic
• Understanding of medical terminology

Job Duties:

• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient/provider correspondence
• Explains polices, procedures, or services to patients
• Sanitize workspace using provided supplies and following department guidelines

Job Types: Contract, Temporary

Salary: $21.30 - $22.00 per hour

Healthcare setting:

• Acute care
• Children's hospital
• Clinic
• Inpatient
• Outpatient
• Rehabilitation center
• Telehealth

Medical specialties:

• Cardiology
• Home Health
• Pediatrics
• Radiology
• Surgery
• Urgent Care

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift

Ability to Relocate:

• Beverly Hills, CA 90211: Relocate before starting work (Required)

Work Location: In person