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Form of work
SalaryPosition Summary
Practice Patient Service rep. proactively ensures an exceptional experience for patients when greeting, checking in, and checking out during their appointment; answers incoming phone calls, responds to general patient requests, takes telephone messages and schedules patient appointments.
Position Requirements
- Education and Previous Experience
- High school diploma or equivalent required. Some college preferred.
- Hardware/Software Experience
- Practice management/medical billing computer programs.
- Microsoft Office Suite (specifically Word and Excel)
- Other Characteristics
- Excellent oral/written communication skills
- Excellent organizational skills
- Detailed oriented
- Ability to set priorities, document conversations and specific actions taken and develop applicable policies and procedures (e.g., regarding collections)
- Flexible; able to adapt to change
- Bilingual (Spanish) capabilities a plus
Location: RUSH Copley Medical Center · New PCA - Primary Care Aurora
Schedule: Part-time, First shift with one evening per week and rotating Saturdays, Various
