We are looking for an energetic, friendly and detail-oriented person with great customer service skills to join our Patient Services Representative team. The ideal candidate would be a team player who works closely with their fellow co-workers ensuring patients receive high quality care and service. This person would be a quick learner who thrives in a busy environment. Someone who is familiar with optometry or medical terminology is a plus, but we are willing to train the right candidate. If you excel in customer relations, like to spend time with others and make a difference we encourage you to apply and join our Roosevelt Vision family.
What would you do? - The Specifics
- Delivering exceptional customer service
- Scheduling and registering patients for multiple providers
- Managing patient charts to ensure completeness and accuracy
- Assisting with insurance billing and collection
- Collecting and verifying insurance for benefits and eligibility
- Maintaining a clean, organized, and welcoming atmosphere
Are you the right fit? - The Ideal Candidate
- Strong customer service skills
- Previous patient care preferred, but not required
- Excellent communication and organization skills
- An attention to detail
- Friendly personality
- Team player
- Professional attitude and appearance
How do we take care of our people? - What You Get As A Valuable Team Member
- Competitive salary
- Profit Sharing
- Excellent health, dental and disability insurance
- Personalized vision care
- Attractive 401k with a 4% employer match
- Paid time off
- Generous employee discounts on eyewear and products
- Professional development assistance
- Work life balance - no weekends or late nights
- A culture of collaboration, integrity, compassion, expertise and fun
Why us? - Our Story
Our independent practice has been growing and serving our local community for over 70 years! We provide a personalized experience for each of our unique patients by ensuring they receive the highest quality of eye health care. We are passionate about providing access to the latest technology in preventative eye care and offering superior quality, customized frames, and lens designs, in an ethical and compassionate environment. Visit us at www.rooseveltvision.com to find out more about our state-of-the-art clinic.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
Job Type: Full Time
Salary: $20.00-$23.00 per hour
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Private practice
Medical specialties:
- Ophthalmology
Schedule:
- Day shift
- Monday to Friday
Experience:
- Customer Service: 1 year (Required)
- Optometry customer service: 1 year (Required)
- healthcare customer service: 1 year (Required)
Work Location: In person