Patient Navigator

Full time position with ability to take call.

The Patient Navigator is responsible to develop a relationship with acute care patients/families and complete Social Determinants of Health screenings and documentation. Will be required to communicate closely with Case Management, Social Services, attending physician, and nursing personnel to complete follow-up with findings. Develops and maintains a mechanism of tracking barriers to discharge and define prevention strategies for readmission. Attends hospitalist round-table meetings daily. Strong focus on patient satisfaction and care transitions to alternate levels of care. Will be expected to be an active part of the Case Management team to expedite discharges and transfers.

Duties & Responsibilities:

• Rounding on all new admits M-F to collect SDoH screenings.
• Provide resources for identified disparities.
• Provide consults to SS/CM as indicated (close communication a must)
• Participate in hospitalist roundtable meetings
• Develop tracking mechanisms to better identify barriers for our patient population.
• Get Well Network education on all admissions.
• Patient Satisfaction focus during rounding.
• Assist in expediting transfers to assist CM.
• Can assist with new PCP appointments.
• Identify preventable delays causing throughput issues on discharges.
• Develop resource binder and maintain current portal resource page.
• Included in appropriate call group.

Education: Minimal requirement for LPN licensure in the state of Louisiana or licensed Social Worker. CPR certification is required.

Experience: 2-3 years of clinical experience preferred. Acute care experience a plus.