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Form of work*Up to $1,000 Sign-On Bonus
Baptist Medical Center MD Anderson is currently hiring for a Full-Time Days Patient Financial Advocate to join our BMDA TAP Department at our Baptist MD Anderson location here in the Jacksonville, FL area.
Shift Details: Monday through Friday 8:30 AM to 5:00 PM.
In this role the ideal employee will be flexible as they will need to float between Downtown, Baptist Clay, and Baptist South.You will need to have strong characteristics of empthay and patient care and willing to help the patient no matter what.
As a Patient Financial Advocate, you will be responsible for:
- Essential role as a point of contact for patients in one of the following areas of business- Patient Access (hospital & ED patient facing), BMDA, Contact Center, or Single Billing Office (SBO).
- The Team is a cross vertical group with a number one priority of serving the financial needs of the patients and families of Baptist Healthcare System.
- The ultimate goal of the Team is to integrate Patient Financial assistance throughout the healthcare system to provide a seamless patient experience.
- Educates patients and parties of their financial responsibility and assist with payment options and collection procedures.
- They counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance when appropriate.
- They contact insurance carriers and other sources and act as an advocate for the patient.
- They collaborate with managers, physicians, and servicing departments regarding any delay of service for scheduled physician visits, diagnostic testing, and procedures which have not been approved prior to the date of service.
- They identify eligibility for local, state, and federal programs.
- *1-2 years Customer Service or Insurance Experience.
This Patient Financial Advocate will be located at Baptist MD Anderson. If you are interested in this Full-Time Days opportunity, please apply now!
Full/Part TimeFull-TimeShift DetailsDaysEducation RequiredHigh School Diploma/GEDEducation PreferredBachelor's DegreeExperience- 1-2 years Customer Service Experience Required
- 1-2 years Health Insurance Experience Required
- 1-2 years Health Care Experience Required
- None
For more than 20 years, health care consumers have named Baptist Medical Center Jacksonville the "most preferred healthcare provider" in the region. As the central hub of the Baptist Health system, Baptist Jacksonville provides the highest level of medical and surgical care using the latest technologies, such as the robotic-assisted da Vinci Surgical System. Centrally located on the beautiful St. Johns River in downtown Jacksonville, Baptist Medical Center Jacksonville is Baptist Health's flagship tertiary-care hospital. Designated as a Magnet hospital by the American Nurses Credentialing Center for excellence in patient care, Baptist Medical Center Jacksonville has repeatedly been named among U.S. News & World Report's "Best Hospitals." The hospital has also been ranked as high performing in more than 10 specialties from neurology and neurosurgery to gynecology, diabetes, endocrinology,oncology and more. Baptist Health also has a new Stroke & Cerebrovascular Center, which is a regional epicenter for advanced treatment of strokes, aneurysms and other brain conditions. As one of 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, Baptist Medical Center Jacksonville is located close to sports, theater and music venues, museums, shopping and dining.
Employment Type: OTHER
