Patient Coordinator

Great opportunity to join an orthodontic practice that strives for excellence.

QUALITIES WE ARE LOOKING FOR:

We are looking for a front desk professional who knows how treat every person like they're a VIP. As the first friendly face our patients see, this job is one of the most important in our practice - your sunny and professional attitude is very important!

QUALIFICATIONS:- Orthodontic or dental experience a plus- Social Media experience- Spanish speaking is a plus. If you are positive, dependable, customer service oriented, articulate, enjoy working independently, multi-tasker, welcome constructive criticism, hold yourself to a high standard of performance and can anticipate team and doctor needs you may be a great fit for our practice. We want someone with a friendly and welcoming personality as the person who holds this position is the initial contact our patients have with us by phone and in person.

JOB DUTIES INCLUDE:

- Provide exceptional customer service

- Schedule/Reschedule appointments

- Answer phones-

-Verify insurance

- Contact patients on recall

- Prepare and send letters for the doctor

- Schedule doctor lunches and keep doctor calendar up to date

- Maintain a welcoming and clean reception area

- Answer patient inquiries in a timely manner

- Distribute emails to appropriate personnel

- Post to the various Social Media websites

- Balance deposit at end of day as needed

- Take payment and set up contracts as needed

- Review and explain financial accounts to billing parties as needed

- Accurately complete all necessary and appropriate clinical charting of the patient's status, visit, hygiene and next visit

- Continuously monitor patient flow.

- Make adjustments with doctor approval to keep patient flow moving and the day running on schedule

-Communicate instructions to patients clearly and effectively and provide demonstration when necessary.

-Re-stock, clean and sterilize treatment area after each visit in preparation for the next visit

-Follow all OSHA guidelines as documented in the OSHA manual

-Actively participate in marketing activities to continue promoting the health and growth of the practice.

-Be an active participant in daily huddles, staff meetings and retreats

-Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications

- Ability to multi-task is a must'

-Maintain cleanliness of the lobby and office
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Work Location:

• One location

Work Remotely

• No

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work setting:

• Private practice

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person