Patient Care Coordinator

Job Description

It’s like no other job in health care…

We train you and then we trust you to get your responsibilities completed!

Are you looking for a rewarding position with a fast-growing, high-tech, fun audiology and hearing healthcare practice? We are looking for a few good men and women!

• Are you the type of person or do you know someone who knows how to work hard in a fun environment?
• Would you like to be mentored by the entire team and work with the best patients you've ever seen?
• Do you have a good understanding of 5-Star customer service?
• Would you want to be a part of a FAST-growing company and be on the leading edge in audiology & hearing healthcare?

Our Purpose:

At Momentum Hearing Centers, our mission is clear: to help people recover life’s Momentum through the personalized, compassionate, and cutting-edge treatment of hearing loss. We understand that hearing is not just a sense; it's a gateway to communication, connection, and a vibrant life. Guided by this understanding, our team of highly skilled audiologists and Patient Care Coordinators work collaboratively to tailor comprehensive hearing care plans that cater to each individual's unique needs.

Core Values:

• Forget yourself and go to work in the service of your patients.
• We believe in treating every patient with the standard of care and best practices.
• Own the problem in front of you and solve it immediately.
• Find a way to say "YES" in everything you do.
• Continually challenge the status quo in trying to be better.
• Document everything pertaining to every patient, every time.
• Conduct yourself with honesty and integrity in all you do.
• Create a sense of community for our patients and our colleagues.

What to do now?

Please call801-516-0220 for a pre-recorded message from our hiring team. Follow the instructions on the recording to schedule your personal interview. In order to provide our patients with 100% of our attention during the day, please do not call the office with questions about career opportunities.

Core Responsibilities:

• Multi-Line Phone System
• Patient Experience & Follow Up
• Providing Quarterly Service
• Appt Booking/Schedule Management
• Supply/Repairs/Order Management

Summary of Role:

The Patient Care Coordinator will play a critical role in the success of the Practice and serves as the first, last and lasting impression for our patients. Supports the Mission of: The medical education and treatment of hearing loss, tinnitus, and the associated cognitive impact and health risks.

The Patient Care Coordinator is responsible for the genuine welcome and transition of new patients into the practice, with excellent communication with patients and spouses before, during and after treatment.
The Patient Care Coordinator is also responsible for the office readiness, collecting payments, performing clean & checks, and following up with patients on recall for annual evaluations.

Job Type: Part-time

Pay: $16.00 - $19.00 per hour

Expected hours: 24 per week

Benefits:

• Opportunities for advancement
• Paid training
• Professional development assistance
• Profit sharing
• Uniform allowance

Schedule:

• 8 hour shift
• Day shift
• No nights
• No weekends

Work setting:

• Clinic
• In-person
• Private practice

Work Location: In person