Address
Form of work
SalaryGBR Dental Clinic is seeking a Patient Care Coordinator to join our team!
This role is centered around helping patients understand the importance of dental care, explaining treatment options, and coordinating financial arrangements for treatment. Responsibilities also include greeting patients, scheduling appointments, processing patients' insurance claims, verifying patients’ information, handling in-bound and out-bound calls, and processing payments for treatment.
We are looking for someone who is positive, out-going, goal-driven, and customer service oriented. Health care, sales or insurance claim processing experience are a plus!
We provide on the job training and continuing education opportunities so that you can grow both personally and professionally as an individual and as a member of our team.
If you enjoy working in the healthcare industry, fast-paced work environment, and making a difference in people’s lives, this is a great opportunity for you.
Duties Include:
- Schedule appointments using Open Dental computer software.
- Review patients' accounts to determine accurate amount to collect for treatment.
- Handle in-bound and out-bound calls.
- Ensuring that all patients' questions and issues are resolved properly and quickly
- Input patient information into Open Dental
- Ensure an exceptional patient experience by greeting patients, sending thank you cards, and ensure patients receive patient gifts according to company policies
- Create and present treatment plans to patients
Experience:
- We are willing to do on the site training for the right candidate!
- Basic computer skills desired
- Experience with Open Dental a plus!
- Prior health care or dental experience a plus!
- Sales experience a plus!
- Insurance claim processing a plus!
Good communication/verbal skills, ability to multitask, basic computer skills required. Must have an out-going, positive personality and be comfortable with doing sales and discussing finances with patients.
Negative drug test required*
Background check required*
High School Diploma or GED Required
Job Type: Full-time
Salary: Pay commensurate with experience. Starting pay is $15 per hour.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Paid training
- Professional development assistance
- Retirement plan
- Tuition reimbursement
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
Work Location: In person
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
