Job Summary
Lewy Physical Therapy is seeking a friendly, compassionate person to be the face of our company! As a Patient Care Coordinator, you will be the first person our patients come into contact with when they arrive for their appointment. The ideal candidate is warm, personable, and friendly with a desire to make our patients feel genuinely cared for. Candidates must be reliable and able to multi-task in a fast paced environment. Attention to detail is a must. Two years experience in a healthcare setting is preferred.
Responsibilities and Duties
Duties:
- Greets patients and visitors in person or on the telephone, answers or refers questions to the appropriate recipient.
- Obtains records, performs data entry, verifies and updates personal, health, billing, and insurance information.
- Examines patient's electronic medical record and demographics for required information for the next day appointments. Notes missing information, co-pays, or balances due on patient account. Collects the necessary information when patient arrives for their appointment.
- Protects patients’ rights by maintaining confidentiality of personal and financial information
Qualifications and Skills
Skills:
- Ability to multi-task and prioritize efficiently
- Strong interpersonal skills
- Ability to communicate with patients to ensure excellent customer service
- Knowledge of keyboarding, data entry, and basic computer skills, including Microsoft Office products
- Ability to be a strong team player
- Excellent people skills a must!
Job Type: Full-time
Pay: $13.00 - $14.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Work Location: In person