Parts/Service Advisor

We are seeking a full time employee who is good with people and able to multitask in fast paced environment. This person will have a lot of interactions with customer both on the phone and in person.

Candidates should be an honest team player, and willing to learn.

We are a busy, well established boat dealership and are looking to fill this position ASAP.

JOB DUTIES CONSISTS OF
Primary: Parts Counter Duties:

• ·Supporting and growing our Pro Shop.
• · Selling parts to customers in person, over the phone, and online.
• · Handling large volume of calls and internet requests relating to parts and accessories.
• · Helping customers, in person, at the parts counter.
• · Ordering parts and maintaining inventory.
• · Stocking parts and accessories with new inventory
• · Organizing and maintaining parts on hand and accurate inventory levels
• · Computer literacy in order to utilize specialized parts software (training provided)
• · Computer literacy in order to fulfill and create ads for online orders (training provided).

Secondary; assistant with: Service Writer Duties:

• · Checking in boats and creating work orders for service boats.
• · Preparing quotes and getting authorizations for customers, warranty work, and insurance claims.
• · Bill and collect for services performed
• · Submit warranty claims
• · Customer service. Follow up on customer's requests and provide them with periodic reports by phone and email on the status of their service
• · Follow up on customers after job is completed for customer satisfaction

Qualifications and Experience:

• · Must be available to work Saturdays
• · Must be computer literate
• Previous parts Experience and/or knowledge

Benefits:

• Medical, Dental and Vision Plan
• Retirement (401k) Plan
• Paid Training
• Family Owned and Operated
• Great Atmosphere and Team Members

Job Type: Full-time

Salary: $17.00 - $22.00 per hour

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 8 hour shift

Experience:

• parts: 1 year (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person