Parts Manager

At Timbrook Automotive, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the customer service and work we offer is of the highest quality and ideal for our client’s life needs. Our Collison Center is interested in finding talented individuals that are seeking a rewarding and challenging career in the automotive industry. Timbrook Collision Center is ready to add a new Automotive Parts Manager to our team. We strive to achieve a level of excellence far above the industry standard. If you possess the unique ability to consistently provide outstanding Customer Service and a dedication to Excellence, please complete our online application.

Job Summary

As a Parts Manager, your primary responsibility is to oversee all aspects of the parts department's operations, including inventory management, ordering, sales, and customer service. You will work closely with service technicians, customers, and suppliers to ensure the availability of parts and accessories required for vehicle repairs and maintenance.

Kay Responsibilities

• Maintain accurate inventory records using computerized systems.
• Monitor stock levels and reorder parts as needed to prevent shortages.
• Conduct regular audits to verify inventory accuracy and identify discrepancies.
• Place orders with suppliers to replenish stock and fulfill customer requests.
• Negotiate pricing and terms with vendors to ensure cost-effective procurement.
• Track order status and expedite deliveries when necessary to meet urgent repair deadlines.
• Handle inquiries, complaints, and returns in a professional and courteous manner.
• Ensure customer satisfaction by addressing concerns promptly and resolving issues effectively.
• Recruit, train, and supervise parts department staff.
• Set performance goals and provide ongoing feedback and coaching to enhance productivity and customer service.
• Foster a positive work environment and encourage teamwork and collaboration among team members.
• Monitor expenses, revenue, and profitability, and take corrective actions as needed to achieve financial targets.
• Implement cost-saving measures and efficiency improvements to optimize departmental performance.
• Ensure compliance with relevant regulations and industry standards governing parts operations, including safety and environmental requirements.
• Maintain a clean, organized, and safe work environment in accordance with company policies and procedures.

Skills & Qualifications

• Comprehensive understanding of automotive parts and accessories, including their applications, specifications, and interchangeability.
• Proficiency in inventory control techniques and software systems to effectively manage stock levels and minimize obsolescence.
• Strong interpersonal and communication skills to build rapport with customers and provide exceptional service.
• Ability to lead and motivate a team of employees to achieve departmental goals and objectives.
• Aptitude for analyzing data, identifying trends, and solving complex problems related to parts procurement and distribution.
• Experience in sales and marketing techniques to drive parts sales and expand the customer base.
• Familiarity with computerized parts management systems, Microsoft Office suite, and other relevant software applications.
• Minimum high school diploma or GED equivalent required
• At least 3-5 years of Automotive Parts Department experience
• At least 1-year supervisory experience
• Ability to operate the department profitably within company guidelines.
• Ability to be analytical, problem solve and multi-task
• Self-motivated enthusiastic presence in a team environment
• Experience with automotive software preferred
• Working knowledge of Microsoft Office
• Professional appearance and work ethic
• Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)

Work Environment

The employee will work indoors and outdoors in an auto shop environment. The job may involve standing, bending, and lifting heavy objects, as well as occasional interaction with grease, oil, and other automotive fluids.

While this list is intended to be an accurate reflection of the current job, this is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. The company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments). Be ready and willing to perform additional tasks or duties as needed or requested by management.

We are an equal opportunity employer. All persons shall have the opportunity to be considered for employment without regard to actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law.