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Salary```Job Summary:
We are seeking a reliable and customer-oriented Counter Person to join our team. As a Counter Person, you will be responsible for providing excellent customer service, assisting customers with their needs, and ensuring the smooth operation of the counter area. If you have strong communication skills, a friendly demeanor, and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet customers and provide them with prompt and courteous service
- Assist customers in finding the products they need
- Answer phone calls and respond to customer inquiries
- Process customer orders and payments using the Point of Sale (POS) system
- Maintain inventory control by monitoring stock levels and placing orders as needed
- Perform vehicle maintenance tasks such as checking fluid levels and tire pressure
- Keep the counter area clean and organized
- Provide product knowledge and recommendations to customers
- Assist with market research to identify customer needs and preferences
- Collaborate with team members to ensure efficient workflow
- Utilize Computerized Maintenance Management System (CMMS) for tracking repairs and maintenance
Skills:
- Strong negotiation skills to handle customer requests and resolve issues effectively
- Knowledge of vehicle maintenance procedures is a plus
- Excellent phone etiquette with the ability to handle customer inquiries professionally
- Familiarity with Point of Sale (POS) systems for processing payments
- Experience in retail sales is preferred
- Proficient in inventory control techniques to manage stock levels accurately
- Ability to work in a fast-paced environment while maintaining attention to detail
- Knowledge of dealership operations is an advantage
If you are a motivated individual who enjoys providing exceptional customer service, we encourage you to apply for this position. Join our team today and be part of our success!```
Job Type: Full-time
Pay: $13.00 - $16.50 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
