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Form of work
SalaryWe are currently seeking an experienced Part time to Full timeFront Desk Agent to join our team. We are in the middle of a slow season and will have anywhere from 24-32 hours available weekly until the role becomes Full time. The ideal candidate will have a minimum of 6 months' experience working in a fast-paced environment and an attention to detail with the ability to multi-task. This is a great opportunity for candidates interested in making a positive impact at a growing organization.
Responsibilities:
- Answer and direct incoming calls.
- Answer and direct inbound customer service requests.
- Answer and direct questions or concerns of existing or potential customers.
- Provide information to customers regarding products and services.
- Direct callers to appropriate staff or departments.
- Resolve customer issues concerning products or services.
- Manage a call center queue by prioritizing calls, keeping accurate records of service requests, and monitoring call time.
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
Work setting:
- In-person
Experience:
- Customer service: 1 year (Required)
- Hotel: 1 year (Required)
- Data entry: 1 year (Preferred)
- Office experience: 1 year (Preferred)
- Organizational skills: 1 year (Preferred)
Work Location: In person
