Position Summary:
This position serves as the bank’s primary face-to-face representative for most customers. The main focus of this position will be developing relationships, selling products, delivering superior customer service, and pursuing all performance goals and objectives of First Southern.
Essential Job Duties:
- Provide full-service teller transaction processing in ordinance with company policy and standards.
- Routinely listens for needs while talking with customers. Immediately offer appropriate First Southern products and services to meet those needs.
- Know the bank’s loan, deposit, and other product/service offerings and explain them to current and potential customers effectively.
- Provide timely, helpful, and accurate responses to customer requests and complaints.
- Open new deposit accounts and grow existing relationships as directed.
- Prepare and submit timely and accurate reports as needed.
- Comply with all laws and banking regulations, as applicable.
- Other duties as assigned.
Skills / Talents:
- High school diploma or equivalent.
- Previous cash handling and customer service experience required.
- Strong interpersonal communication and interaction skills.
- Organized and detail-oriented.
- Demonstrated aptitude for basic mathematical computation.
- Strong computer literacy and open to learning new applications.
Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.