The UPS Store is a great place to work! We are a team of hard-working, fun-loving professionals that enjoy doing a great job providing the best possible experience for our customers. We are The UPS Store, where we provide print and business services! Check out our website (www.theupsstore.com), because we offer every 'ing' for business! Your career could take on a whole new direction when you help customers design and order what They need to start, continue and grow their business! You will develop relationships with regular customers, seek new opportunities with walk-in customers, and expand your knowledge in areas like private mailbox rentals, print (Adobe Photoshop), notary public and learn how to pack and ship items around the world.
A Center Associate is responsible for delivering world-class customer service to all retail customers. They receive and process packages for shipment, operate copiers, fax machines, binding equipment, laminating machines and point-of-sale cash registers. Our Associates expertly advise our values customers by providing accurate information on our array of products and services. Associates exhibit confidence by knowing best practices. All training will be provided.
The following is a list of the duties and responsibilities associated with this position:
*Ability to become Notary Public (must be 18 years old, must be a legal resident of U.S. and resident of NC, must be able to read, write and speak English, must have high school diploma (or equivalent), and no less than 10 years since incarceration, probation, or parole).
*Deliver outstanding customer service in person, over the phone and via email
*Continuously practice good listening skills with customers
*Take ownership of the customers shipping problems and offer viable solutions
*Take action to learn all product and service offerings, alternative solutions and industry best practices
*Operate all equipment, software and devices in an expert fashion and be willing to teach others (if no experience with equipment, must have the desire to learn)
*Maintain a clean and safe working environment
*Punctual, detail-oriented, and can-do attitude
The ideal candidate for Center Associate will have retail sales experience, have strong computers and internet/research skills, able to lift up to 50 pounds, have a friendly and genuinely helpful demeanor, maintain a professional appearance, and will be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
This position is full-time, the schedule can be flexible, however, rotating weekend shifts will be required and our business hours are
The UPS Store offers you professional growth, individual contributor roles, and management opportunities!
PLEASE DO NOT VISIT THE STORE, THE HIRING MANAGER WILL NOT BE THERE
Job Type: Full-time
Pay: $14.00-$15.00 per hour
Shift:
- 6-hour shift
- Day shift
- 20-30 hours weekly
COVID-19 considerations:
COVID-19 precautions: WE follow all NCDHHS guidelines, and all surfaces are sanitized regularly.
Application Question(s):
- Do you speak any languages fluently (other than English)?
- A customer hands you a $20 bill to pay for $8.70 in color copies. How much change do you return to the customer?
Education:
- High school or equivalent (Required)
Work Location: In person
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Shift:
- 4 hour shift
- Day shift
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person