```Duties```
- Perform night audit duties, including reviewing and reconciling daily transactions, balancing accounts, and generating reports
- Greet guests and handle check-in/check-out procedures
- Answer phone calls and respond to guest inquiries
- Provide exceptional customer service and address guest concerns or issues
- Assist with reservations and room assignments
- Ensure the safety and security of guests by monitoring the premises
```Experience```
- Previous experience in hotel management or front desk operations preferred
- Familiarity with phone systems and hotel software
- Multilingual skills are a plus
- Strong hospitality and customer service skills
- Excellent phone etiquette and communication skills
- Knowledge of hospitality management principles
As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the night shift. You will be responsible for performing night audit duties, assisting guests, and maintaining a safe and secure environment. Your attention to detail, excellent customer service skills, and ability to handle multiple tasks will contribute to the overall success of our hotel.
If you are looking for an opportunity to work in the hospitality industry and have a passion for providing exceptional service to guests, we encourage you to apply. Join our team and be part of creating memorable experiences for our guests.
Please note that this is a night shift position. The schedule may include weekends and holidays.
We offer competitive pay rates and opportunities for career growth within our organization.
To apply, please submit your resume highlighting your relevant experience in hotel management or front desk operations. We look forward to reviewing your application!
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 16 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Holidays
- Overnight shift
Work setting:
- In-person
Ability to Relocate:
- O Fallon, IL 62269: Relocate before starting work (Required)
Work Location: In person