Staff Auditor - Consumer Compliance

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

IAG is a worldwide function with 200+ team members and offices across nine countries within American Express. We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, Consumer Compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Most IAG team members hold at least one professional certification. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.

How will you make an impact in this role?

By protecting the brand by providing risk-based and objective assurance, advice, and insight.

Key responsibilities of this role include:

• Working on multiple simultaneous audit engagements of all sizes and complexity across first and second line of defense business functions;
• Developing an understanding of Consumer Compliance risks, controls, and processes through interviews of key
  personnel, reviewing documentary support (e.g. policies, procedures, flowcharts, reports, exhibits, etc.), and performing control walkthroughs to evaluate control design;
• Performing control, transactional, and analytical testing to conclude on control operating effectiveness;
• Identifying, documenting, and calling out audit observations, findings, and recommendations;
• Using automated work papers and other department and company tools in a proficient manner;
• Preparing materials for (and participating in) routine audit client status meetings, coordinating audit requests for meetings and materials, and performing other administrative tasks;
• Building and retaining subject matter expertise related to Consumer Compliance and conduct risk laws, regulations, and requirements;

Minimum Qualifications

• 1+ years of professional experience in consumer regulatory compliance, internal or external audit, or similar role in the financial services, banking, or card products industries;
• Bachelor of Art/Science or equivalent degree in Accounting, Business, or other related field of study;
• Strong written and verbal communication skills;
• Proven integrity, accountability, responsibility, and personal motivation to set and meet goals and objectives;

Preferred Qualifications

• Data-driven mentality and experience in the manipulation, assessment, interpretation, and presentation of data to support a conclusion;
• Audit, Consumer Compliance, or other relevant professional certifications, such as the Certified Internal Auditor.

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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