Part Time Front Office Specialist

North Florida Surgeons Walker Allergy and ENT is a multi service ENT practice. We provide ENT services, Audiology and Allergy. We have a well-known & highly respected reputation in both our Fleming island and Jacksonville communities. Our work week is Monday – Friday beginning at 7am. We are closed on weekends and National Holidays. Our team of clinicians and staff work together to focus on comprehensive and quality care for each patient. Our Practice is looking for a dedicated hard working Part- Time Front Desk associate to join our team at our Jacksonville Point Meadows location (Office is located across from IKEA). The position will range from 16-24 hours per week.

Duties to include:

• Files records daily in appropriate sections of patient charts and keeps charts in proper order.
• Maintains chronological order in placing reports in patient records.
• Retrieves and distributes patient medical records for medical staff review.
• Posts test reports and other correspondence to medical records and documents lab results when appropriate.
• Copies records when requested with proper approval.
• Copies patient information and forwards to requesting party after receiving appropriate consent to release medical records.
• Sorts and stores all patient files.
• Maintains files and records in a confidential manner. Types correspondence as requested.
• Assist in care and maintenance of department equipment and supplies.
• Prepares daily bank deposits.
• Retrieves medical records or other data from off-site storage facility.
• Answer phones and welcome patients into practice.

Performance Requirements:

• Knowledge of medical terminology and office procedures.
• Knowledge of English grammar, spelling and punctuation to type simple correspondence.
• Skill in using computer programs and applications.
• Ability to sort and file materials by alphabetic or numeric system. Ability to read, understand and follow oral and written instructions.
• Ability to establish and maintain effective working relationships with staff.

Education:

High school graduation or GED. Completion of medical terminology course preferred.

Experience: Minimum of one year of general clerical and computer experience preferred with exposure to medical terminology. Athena experience preferred.

Environmental/Working Conditions: Work is performed in an office environment around the clinic’s files. Involves some contact with staff. Work may be repetitious at times.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.