Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries
- Provide information about services
- Handle patient complaints or concerns with patience and professionalism
- Process payments and maintain accurate records
- Assist with appointment bookings and account details
- Maintain a clean and organized Front Desk area
Skills:
- Excellent organizational skills to manage multiple tasks efficiently
- Strong customer service skills to provide exceptional guest experiences
- Proficient in computerized systems for data entry and file management
- Ability to transcribe information accurately and quickly
- Experience in clerical or administrative roles preferred
- Project coordination skills to assist with various hotel initiatives
- Familiarity with dental office operations is a plus
Job description
We are looking for an enthusiastic, detail oriented and friendly Front Desk addition to our team.
This job entails booking appointments, taking payments, assisting with insurance verification, therapist coordination and communication and other administrative tasks. You will be the face and voice of Round Rock Health & Wellness's Massage and Acupuncture team!
We have a great team and amazing clients. We are looking for someone who shares our holistic outlook on health and healing. Previous experience in a massage or acupuncture clinic would be helpful. If you are familiar with Mindbody, Unified Practice, Massage Book or other practice software that would be a major plus. This position is in person and relies heavily on computer use. Some College preferred.
We are looking for someone to be an ambassador for the health and healing properties that go along with our services so personal experience and success is highly sought after in the ideal candidate.
This is a position that has the potential for growth and more opportunities for the right candidate. This will be an hourly, part-time position with an hourly base plus commissions.
If you would like to be considered for this opening please send me your resume as a pdf and a cover letter telling me:
- Your previous Front Desk experience
- What types of holistic and alternative therapies you have utilized personally and how they have helped you
- Previous software experience
- Your availability - what schedule you can work and how many hours you are looking to work on a regular basis
- Any schedule limitation you have
- Your highest level of education
Send to: wellnessrr@gmail.com
We look forward to meeting the next member of our health and wellness team!
Job Type: Part-time
Pay: From $19.00 per hour
Expected hours: 8 – 16 per week
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Round Rock, TX 78664: Relocate before starting work (Required)
Work Location: In person