Part-Time Enrollment Services Assistant

SALARY: $20.00 per hour

OPENING DATE: 2/20/2024

CLOSING DATE: 3/6/2024 11:59 p.m.

UNIT: Unaffiliated (Part-time)

DEPARTMENT: K-12 Partnerships

REPORTS TO: Director of K-12 Partnerships

• Provides exemplary frontline customer service while assisting students with Enrollment Services in multiple functional areas.
• Enters, verifies, and researches student records information in a timely manner, utilizing the College's Enterprise Resource Planning system.
• Receives and records event registrations; prepares registration information for invoicing; and maintains the database of registrations, payments, and contact information.
• Supports high school scholars and other K-12 programs as needed; assists with high school scholars packets, parent correspondence, and other duties as assigned for high school and transition programs.
• Utilizes the College's document imaging system for electronic records management and retrieval; completes related scanning and linking tasks as needed.
• Addresses student inquiries in person, by phone, or via e-mail; facilitates presentations for campus visits.
• Provides assistance to other frontline Enrollment Services personnel as needed.
• Attends divisional/department and other meetings or campus events as directed.
• Performs other duties as assigned.

• High school diploma or equivalent
• Three (3) years of customer service experience in an educational environment, social service agency, or in the private business sector
• Experience in one area of student services, such as admissions, registration, student records, financial aid, academic advising, or testing

• Associate Degree
• Ability to work efficiently in a fast-paced work environment, with demonstrated multitasking and problem-solving skills
• Excellent interpersonal, written and oral skills
• Bilingual (English/Spanish)
• Ability to work independently and within a team-oriented setting
• Ability to use discretion and judgment