Responsibilities:
- Receive emergency calls, complaints and inquiries from the public, evaluate information to determine jurisdiction and equipment to be dispatched and performs or directs the dispatch of police and other public safety units.
- Ensures accurate and confidential record keeping to maintain compliance with the Clery Act, Uniform Crime Reports, The Higher Education Opportunity Act, Title IX, HIPPA and FERPA.
- Maintain various logs, indexes, records, and prepare special reports as needed.
- Contact other agencies to coordinate public safety operations. - Maintain responsibility for proper storage, updating and release of police records and associated files. - Perform all duties of a dispatcher during staff shortages. - Follow written and oral instructions and procedures. - Communicate effectively, both orally and in writing, by using proper English grammar, spelling and punctuation.
- Collect, compile, and analyze information and data
- Seek resources and opportunities for employee training and growth.
Experience:
- Customer Service experience
- Strong organizational skills and attention to detail
- Excellent phone etiquette and communication skills
- Ability to type accurately and efficiently
This is an exciting opportunity for a skilled individual to join our team. We offer competitive compensation and benefits packages. If you have the necessary skills and experience, we would love to hear from you. Apply now!
Job Types: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
Expected hours: 24 per week
Schedule:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Ability to commute/relocate:
- Durham, NC 27703: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Dispatching: 1 year (Preferred)
Work Location: In person