7th Street Storage - St. Paul's Premier Self-Storage Facility, is looking for a Part-Time Customer Service Associate. If you enjoy a fast-paced environment and pride yourself on providing excellent Customer Service, send us your resume!
Job Description:
Job Description:
This position will have varied and flexible hours and the hours of operation are:
Monday through Saturday: 30 hours or less/week
Specific Duties:
- Handle in-coming phone calls providing information related to our products and services.
- Determine customer's storage and/or truck rental needs, complete all required rental agreements and paperwork following company policies and procedures
- Daily storage facility walkthrough
- Increase sales by converting opportunities to rentals and upselling
- Audit cash drawers and bank deposits daily
- Make Collection Calls to tenants daily
- Communicate with customers in a prompt, friendly and effective manner
- Provide facility tours to prospective customers while selling/promoting products and services
- Keep public spaces and storage areas clean; including office, restrooms, sweeping, mopping, debris removal, wiping windows, doors, elevators, minor janitorial tasks, snow removal as needed
- Comfortable driving, checking in/out, and cleaning U-Haul trucks (20' Maximum) in all seasons
- Other tasks as assigned
Requirements:
- Availability to work weekends as needed; have a valid driver's license
- Minimum of a high school diploma (some college preferred)
- Prior Self Storage experience a plus
- Proficient in Windows, Microsoft Office, and Internet applications
- Excellent written and oral communication skills
- Type minimum 35 wpm correctly
- Sales/Customer Service Experience preferred
- Friendly, outgoing, and willing-to-learn attitude
- Ability to multi-task and support multiple customers at once
- Strong problem-solving skills
- Reliable transportation
- Ability to work independently
Equal Opportunity Employer
7th Street Storage is committed to providing equal employment opportunity and equal treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Johnson Brothers makes employment decisions based solely based on qualifications for the job.
Worker Sub-Type:
Regular
Time Type:
Part time