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Form of work
SalaryThe Sales Associate assists with the achievement of store goals and is responsible for personal sales goals by providing excellent customer service at all times and by representing and supporting the Diesel brand and values.
JOB RESPONSIBILITIES
SALES/CUSTOMER SERVICE
Achieve personal sales and Key Performance Indicator goals as assigned by the Store Manager. Provide excellent customer service at all times, promoting the messages outlined in the Diesel manual. Discover and understand customer purchase needs. Develop and retain long-term clients (brand loyalty) and add new customers to the mailing list. Maintain a positive, professional and sales-oriented attitude. Maintain thorough understanding of all aspects of company history, customer service, product knowledge and policy and procedures. Maintain a positive and cheerful attitude and collaborative teamwork. Maintain and update product knowledge using all available product information tools. Develop and maintain a thorough understanding of the fashion industry and market trends. Replenish products as requested by the department head/store management or when needed.
VISUAL MERCHANDISING
Study the Seasonal Visual Merchandising Book provided. Maintain visual merchandising criteria and quantities according to Diesel standards and guidelines. Make sure that product is accurately coded, tagged and priced.
OPERATIONS
Apply all store operations policies and procedures provided by Head Office. Perform operational and any other duties as requested by the department head or management. Maintain a clean and organized department at all times to create a comfortable shopping experience. Attend all store meetings as directed by management. Maintain knowledge and understanding of store sales goals. Provide best individual performance in line with Diesel customer service, visual merchandising, merchandising guidelines and standards.
BRAND PROTECTION
Understand Diesel brand values. Communicate the brand values to customers. Support Diesel brand image by always adhering to Diesel dress code.
PHYSICAL DEMANDS
The physical demands described must be met by an individual to successfully perform the essential functions of this job. Diesel is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform essential functions. Required to stand and walk for up to eight hours in a workday. Required to lift and or move up to 50 to 60 pounds. Required to be able to engage in the following activities: Bending, stooping, reaching, twisting, grasping, pinching, reaching/lifting above shoulders in a repetitive manner; use hands to finger, handle, or feel; reach with hands and arms; talk and hear; and work with cleaning solutions. The following vision abilities are required: close vision, distance vision, color vision, peripheral vision, depth vision, depth perception and ability to adjust focus.
GENERAL REQUIRED EXPERIENCE
Previous retail customer service experience. Excellent customer services skills. Ability to work in a fast-paced environment. Highly organized with exceptional time management skills. Experience in luxury / high-end clientele environment. Proven sales track record and achievement of sales goals.
JOB PURPOSE
The Sales Associate assists with the achievement of store goals and is responsible for personal sales goals by providing excellent customer service at all times and by representing and supporting the Diesel brand and values.
JOB RESPONSIBILITIES
SALES/CUSTOMER SERVICE
Achieve personal sales and Key Performance Indicator goals as assigned by the Store Manager.
Provide excellent customer service at all times, promoting the messages outlined in the Diesel manual.
Discover and understand customer purchase needs.
Develop and retain long-term clients (brand loyalty) and add new customers to the mailing list.
Maintain a positive, professional and sales-oriented attitude.
Maintain thorough understanding of all aspects of company history, customer service, product knowledge and policy and procedures.
Maintain a positive and cheerful attitude and collaborative teamwork.
Maintain and update product knowledge using all available product information tools.
Develop and maintain a thorough understanding of the fashion industry and market trends.
Replenish products as requested by the department head/store management or when needed.
VISUAL MERCHANDISING
Study the Seasonal Visual Merchandising Book provided.
Maintain visual merchandising criteria and quantities according to Diesel standards and guidelines.
Make sure that product is accurately coded, tagged and priced.
OPERATIONS
Apply all store operations policies and procedures provided by Head Office.
Perform operational and any other duties as requested by the department head or management.
Maintain a clean and organized department at all times to create a comfortable shopping experience.
Attend all store meetings as directed by management.
Maintain knowledge and understanding of store sales goals.
Provide best individual performance in line with Diesel customer service, visual merchandising, merchandising guidelines and standards.
BRAND PROTECTION
Understand Diesel brand values.
Communicate the brand values to customers.
Support Diesel brand image by always adhering to Diesel dress code.
PHYSICAL DEMANDS
The physical demands described must be met by an individual to successfully perform the essential functions of this job. Diesel is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform essential functions
Required to stand and walk for up to eight hours in a workday.
Required to lift and or move up to 50 to 60 pounds.
Required to be able to engage in the following activities: Bending, stooping, reaching, twisting, grasping, pinching, reaching/lifting above shoulders in a repetitive manner; use hands to finger, handle, or feel; reach with hands and arms; talk and hear; and work with cleaning solutions.
The following vision abilities are required: close vision, distance vision, color vision, peripheral vision, depth vision, depth perception and ability to adjust focus.
GENERAL REQUIRED EXPERIENCE
Previous retail customer service experience.
Excellent customer services skills.
Ability to work in a fast-paced environment.
Highly organized with exceptional time management skills.
Experience in luxury / high-end clientele environment.
Proven sales track record and achievement of sales goals
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: No more than 25 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person
