Address
Form of workAt Discovery Cove Orlando, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
Park Area Ambassador (Restrooms & Pathways)
Are you something of a clean freak? Do you consistently expect to exceed others expectations? Is good just never good enough for you? We're looking for dedicated, diligent, energetic individuals to deliver exceptional guest services throughout our park.
What you get to do:
As a Park Services Host or Hostess responsible for restrooms, pathways and stadiums, you'll ensure an exemplary level of guest service, including engaging with guests and maintaining a clean and safe environment through the park. Working in a team environment, you will model a positive attitude, a high level of energy and an unyielding commitment to quality. You will:
- Maintain cleanliness of restroom/Park Areas
- Operate and maintain blow packs, pressure washers, vacuums, fire hoses, etc.
- Bussing tables in Culinary locations
- Stock restroom supplies
- Maintain/organize storage closet
- Notify leadership of any supplies needed
- Report any concerns or repair needs in restroom facilities
- Sweep debris from pathways while scanning landscape for trash
- Maintain hand washing stations
- Change trash bags
- Ensure safe and efficient line speed and crowd flow through stadiums
- Interact with guests and answer guest questions
- Complete opening and closing procedures
- Direct guests to attractions
- Assist with park emergencies, including inclement weather
- Perform other duties as assigned
What it takes to succeed:
- Must be at least 16 years old
- Strong team player
- Commitment to exceptional guest service
- Strong communication, interpersonal and multi-tasking skills
- Ability to pass all necessary training
- Ability to remain calm, troubleshoot and make quick decisions in stressful situations
- Ability to thrive in a fast-paced environment
- Ability to stand and walk for entire shift
- Ability to climb on ladders, stadium steps, and uneven surfaces
- Ability to lift up to 50 lbs. and push/pull up to 300 lbs. on a cart with assistance
- Ability to train on and properly use protective gear
- Comfortable working around water and animals
- Must be able to work indoors/outdoors in all weather conditions
- Scheduling flexibility
- Valid state driver's license preferred
- Bilingual skills highly desirable
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
- FREE park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
- Scholarship opportunities
- Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
