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SalaryJob Description
Are you a self-motivated, happy, friendly professional and enjoy being the first point of contact? If yes, a concierge position may be right for you.
Seeking the right candidates for full-time or part-time overnight 11p-7a.
The concierge is the first impression of a luxury residential building. They should project a consistent image that compliments the property through appearance, service orientation, performance and personality.
Responsibilities
- Welcome residents and their guests upon entrance
- Act as the point of reference for residents who need assistance or information and attend to their wishes and requirements
- Understand residents needs and provide them with personalized solutions
- Acquire extensive knowledge of the premises
- Keep property management and Highbridge management informed of the day to day movement in the building
- Answer the phone and emails in a polite and professional manner
- Respond to complaints and find the appropriate solution
Skills
- Proven experience as concierge; experience in customer service or relevant role is an advantage
- Excellent communication skills
- Polite and confident with a great deal of patience
- Ability in multitasking and time-management
- Aptitude in resolving issues
- Hospitality experience
- Sense of humor
For additional information, please visit our webpage: www.highbridgeconcierge.com
Job Types: Full-time, Part-time
Pay: $18.50 - $19.50 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Evening shift
- Overnight shift
Experience:
- Customer Service: 2 years (Required)
- Hospitality: 2 years (Preferred)
Ability to Relocate:
- Brookline, MA 02446: Relocate before starting work (Required)
Work Location: In person
