Weekend Front Desk Concierge PT 3p-11p

Job Description

Are you a self-motivated, happy, friendly professional and enjoy being the first point of contact? If yes, a concierge position may be right for you.

Seeking the right candidate for a part-time weekend 3pm - 11pm role.

The concierge is the first impression of a luxury residential building. They should project a consistent image that compliments the property through appearance, service orientation, performance and personality.

Responsibilities

• Welcome residents and their guests upon entrance
• Act as the point of reference for residents who need assistance or information and attend to their wishes and requirements
• Understand residents needs and provide them with personalized solutions
• Acquire extensive knowledge of the premises
• Keep property management and Highbridge management informed of the day to day movement in the building
• Answer the phone and emails in a polite and professional manner
• Respond to complaints and find the appropriate solution

Skills

• Proven experience as concierge; experience in customer service or relevant role is an advantage
• Excellent communication skills
• Polite and confident with a great deal of patience
• Ability in multitasking and time-management
• Aptitude in resolving issues
• Hospitality experience
• Sense of humor

For additional information, please visit our webpage: www.highbridgeconcierge.com

Job Type: Part-time

Pay: $18.50 - $19.25 per hour

Benefits:

• 401(k) matching
• Paid time off
• Referral program

Schedule:

• 8 hour shift
• Evening shift
• Weekends only

Experience:

• Customer Service: 2 years (Required)
• Hospitality: 2 years (Preferred)

Ability to Relocate:

• Cambridge, MA 02138: Relocate before starting work (Required)

Work Location: In person