Outreach Coordinator

BCforward is currently seeking highly motivated Outreach Coordinatorfor an opportunity in Chelsea, MA

Position Title: Outreach Coordinator

Location: Chelsea, MA

Anticipated Start Date: ASAP

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 2 Months Contract

Job Type: FULL TIME Contract

Pay Range: [20.00/hr.] - [21.00/hr.]

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description

Develop and maintain strong and collaborative working relationships with federal and state agencies, and local veterans' resources, for the purposes of developing maximum linkages; to promote appropriate suicide prevention, substance abuse services, homelessness prevention, VA and civilian system navigation, justice involved and diversion programs and veteran peer support for service members, veterans, and their families. Provide resources, consultation, and assistance to providers, federal, state, and local- agencies in the delivery of suicide prevention, substance abuse prevention, crisis intervention, and treatment services to service members, veterans, and their families.

Responsibilities:

• As it relates to military service members, veterans, and their families.
• Administers an in-depth intake which captures the following information: physical ability, service information, contact information, exposure to trauma, suicidal ideology, next of kin, mental health history and other pertinent information.
• Assists veterans with developing goals to be reached and creating Individual Recovery Plans (IRPs), relative to the intake and assessment.
• Refers veterans to service providers who can help them attain goals identified from the intake assessment.
• Links veterans to service providers by physically taking them to service providers or by facilitating face-to-face meetings between veterans and service providers.
• Provide EOVS related trainings to community and Veterans.
• Represent the SAVE and/or SERVE Team at Continuum of Care, various task force, interagency or intra-department meetings.
• Represent the SAVE and/or SERVE Team in public forums.
• Advocates for client's rights and benefits with community service providers, federal and state agencies, court systems, employers, landlords and significant others in order to ensure that client's rights are recognized and respected.
• Attends case management meetings and relevant training sessions, seminars, conferences and professional development courses in order to maintain and improve current knowledge of issues in the veterans' community
• Forms working relationships with other service providers and acts as the liaison between veterans and service providers.
• Recommend or develop enhancements to policies, procedures and systems development to Director of Special Population Programs and Services.
• Resolves issues related to the obtainment of objectives as outlined in the IRP.
• Address inquiries from providers, the general public and EOVS staff.
• Work closely with local municipal Veteran Service Officers to assist them in accomplishing their mission of servicing the veterans of the Commonwealth.
• Additional duties as assigned by supervision

Qualifications Required at Hire (List knowledge, skills, abilities):

• Ability to follow protocol and procedures
• Manage active case management load, outreach schedule and administrative duties.
• Can meet deadlines, establishes priorities and work sequences as established within the Department.
• Proven ability to write concisely, to express thoughts clearly, and to develop ideas in logical sequence.
• Capacity to communicate verbally and in writing in a professional, diplomatic and understandable manner.
• Ability to exercise sound judgment.
• Must be comfortable talking about suicide and working with potentially suicidal Veterans and/or Veterans with severe PTSD (Post Traumatic Stress Disorder) and TBI (Traumatic Brain Injury).
• Familiar with military culture and implications, of such, in the service delivery system
• Coordinates efforts to obtain services from private, federal and state agencies.
• Ability to adhere to HIPPA regulations.
• Is comfortable speaking publicly about programs and services offered to veterans by the Commonwealth.
• Can attend publicity events outside of normal working hours.
• Willingness to assume on-call responsibilities.
• Must be comfortable attending veteran treatment courts and working with court and diversion veterans

Qualifications Acquired on Job (List knowledge, skills, abilities) On the job, the employee will acquire:

• Enhanced knowledge of veteran issues and services available in Massachusetts and understanding of the policies of Massachusetts' veterans' programs.
• Knowledge of Federal programs relating to veterans
• Veteran candidates preferred

License and/or Certification Requirements

• Driver's license required
• High school diploma or equivalent

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 223246 when responding to this ad.