The mission of the Office of Student Support and Engagement (OSSE) is to advocate for equity, transform systems, and reduce barriers to student success. OSSE furthers this mission by supporting the development of strong and safe neighborhood school communities, collaborating with CPS and community partners to provide responsive programming, and empowering the most vulnerable CPS students with resources and positive relationships with caring adults and their peers. Projects will include facilitation of alignment on procurement, hiring, grant management, and strategic budgeting across all of OSSE.
Job Summary:
The Business Operations Administrator will work closely with Finance to ensure that effective budget management tools and practices are in place and will maintain strict adherence to all OSSE individual team's grant requirements. This role oversees the Business Operations of each team to drive the successful development, management, tracking, and reporting of the OSSE budget, as well as grant management, position management, departmental technology and facilities, continuous improvement, and data needs. The Business Operations Administrator will work closely with the OSSE Directors of Transition and Stabilization, Engagement, and Attendance and Enrollment. The Business Operations Administrator will report directly to the ED of OSSE. This person will also oversee the Financial Systems Analyst and provide oversight of the OSSE Administrative Coordinator.
The Business Operations Administrator will be held accountable for the following responsibilities:
- Drive the development and ongoing review and monitoring of the team budgets under the OSSE umbrella, including grant funds. This requires extensive collaboration and coordination with OSSE leadership and CPS Offices such as Budget & Finance and Procurement.
- Lead the Operations Specialist overseeing service delivery and monitoring data (email and budget transfer requests data), monitor services provided, and manage the quality of Business Operation functions, anticipating customer needs.
- Manage the district-wide Student Engagement operational support strategy for schools and partners.
- Build capacity within the department to better address transactional questions and issues.
- Manage incoming requests for support related to department process and procedure inquiries, and support needed at the school, network, and department level.
- Assist OSSE managers and directors in monitoring/assessing the productivity of internal processes, refining for improvements, and establishing ways to maximize financial training and further financial understanding development to OSSE staff.
- Drive the implementation of a comprehensive budgeting model for all OSSE business streams in collaboration with the OSSE leadership based on the baseline needs of OSSE programs.
- Regularly analyze program effectiveness and drive toward process improvements and fiscal integrity.
- Ensure accurate execution of department purchasing processes, and monitor and assess processes for efficiency improvements across all OSSE teams.
- Supervise OSSE departmental spending and assist in the management of all financial transactions to ensure all funds are spent in accordance with grant guidelines, when applicable.
- Serve as an active member of the OSSE department leadership team, engaging in efforts such as strategy setting, performance management, and team building.
- Facilitate and support the development and implementation of OSSE Standard Operating Procedures Provide project management and financial analysis support to ongoing operations within the department as appropriate (e.g., fund report development, creation of position control documents, monthly reports for financial stability for the department, etc.).
- Collaborate with OCCS business managers and/or operations teams, as well as Executive Assistants.
- Supervise OSSE Program Assistant and provide coaching.
- Other duties as assigned.
In order to be successful and achieve the above responsibilities, the OSSE Business Operations Administrator must possess the following qualifications:
Education Required:
- Bachelor's degree from an accredited college or university
- Master's degree preferred
Experience Required:
- Minimum of six (6) years of work experience in a Business Operations role, required
- Experience managing/administering budgets and conducting audits, and experience with inventory management, preferred
Knowledge, Skills, and Abilities:
- Project planning capabilities, including the ability to establish long-term vision and goals, and experience in aligning and managing activities toward execution of identified goals.
- Strong knowledge of Oracle and other CPS databases, or ability to learn these quickly.
- Ability to develop high-performing teams united around a clear vision for serving staff and schools.
- Strategic thinker with an ability to drive cross-functional teams toward continuous process improvements.
- Ability to acclimate to changing needs and drive value-added results for programs/ processes over a short period of time.
- Ability to build trusting relationships and function effectively with all stakeholders; both at the school and central office level.
- Self-starter with the ability to conduct multiple projects concurrently, both independently and as a member of a collaborative team.
- Ability and willingness to learn and quickly adapt amidst new and shifting priorities.
- Exceptional written, verbal, organizational, and budgetary skills.
- A track record of success as demonstrated by superior academic and professional achievement.
Conditions of Employment
As a condition of employment with the Chicago Public Schools (CPS), employees are required to:
- Establish/Maintain Chicago Residency - Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary/part-time positions, however, all CPS employees must be residents of Illinois.
- Be Fully Vaccinated Against COVID-19 - Unless approved for a medical or religious exemption, all employees are required to be up-to-date on COVID-19 vaccinations, including boosters, and to submit proof of vaccination to the district within 30 days of hire. "Up-to-date" on vaccination is defined as being at least two weeks past all primary vaccine doses and any applicable boosters.