Orthodontic Practice Manager

Role: Practice Manager
Job Type: Full-time, Exempt
Reports To: Doctor and Regional Director of Operations

Job Summary
McGrory Orthodontics is a high energy, fast paced practice with a passion for providing excellent care to patients and creating a fun environment for team members!

The Practice Manager collaborates with the Director of Operations and Doctor in making operational decisions for the partner practice. This role serves as a key member of the team, collaborating with Doctors and other clinical/administrative leaders. This is a position that relies on relationships, business savvy and practice knowledge.

We are looking for people who are:

• Flexible
• Committed
• Improvement focused
• Collaborative
• Fun
• Curious
• Relationship
• Passionate
• Self-Starter focused
• Execution Focused
• Eager to learn new skills

Essential Job Functions*:

• Own and drive practice culture as a Leader to influence Team Member motivation (Mission, Vision, Values)
• Maintain the organization of the office (protocols, calendars, e-mails, agendas, etc.)
• Assist in Marketing collaboration, organization, and execution
• Manage and own bonus tracking and practice KPIs
• Assist with Doctor Schedule Templating and Team Member scheduling
• Manage Team Member Payroll (Timesheet edits, bonuses, reimbursements, etc.)
• Manage Team Member Accountability collaborating with Human Resources (connection, discipline, time off, attendance, etc.)
• Manage Team Member hiring, termination, reviews, goal setting, recruiting with Director of Ops
• Perform as a first line Treatment Coordinator, Scheduling Coordinator, or Financial Coordinator when needed
• Oversee office upkeep/maintenance
• Track all licensure and certification updates
• Manage communications with Vendors/Third Parties (statement/invoice correspondence, oversee inventory control)
• Conduct Audits (patient charts, in/out-bound calls/texts/emails, A/R, team trackers, etc.)
• Ensure compliance with payer and reimbursement policies
• Manage invoice payment/receipt with CTS collaboration
• Deliver excellent patient service and care (concerns, reviews, etc.)
• Own training new Team Members and development/implementation of training manuals/plans

*Please note: this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position. Duties and responsibilities may change with or without notice.

Minimum Requirements:

• 1-3 years of management experience, leading teams of 8+ members
• Valid driver’s license

Preferred Requirements:

• Multi-site management, healthcare preferred

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting, standing, bending, reaching, walking
• Hand-eye coordination and manual dexterity sufficient to maneuver in an office environment (keyboard, phone, copier, and other office equipment
• Mobility required to maneuver travel requirements

Benefits:

• Competitive benefits package including PTO, health/vision/dental insurance
• Robust 401k plan, including a company match up to 4%

Southern Orthodontic Partners is an Equal Opportunity Employer (EEO).

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Orthodontic: 1 year (Preferred)
• Multi-Site Management: 3 years (Required)

Ability to Relocate:

• Bellaire, TX: Relocate before starting work (Required)

Work Location: In person