Order Processing Specialist

Goodwill TalentBridge has received a new assignment to fill for a client in Libertyville IL. The Order Processing Specialist is responsible for managing sales operations and order execution process for assigned opportunities.

Hybrid work requiring at least one day in the office each week. Training will involve more office time in the beginning.

Shift: 1st
Pay: $19.50 to $23.50 based on experience

Temp to hire assignment

Essential Job Functions

• Accept and book all customer orders, to include verifying bookable documents are complete and accurate prior to booking.
• Create required parts
• Enter order in Signal software to be visible in customer platform Hatch
• Create receiving PO
• Monitor direct ship orders and close when applicable
• May require working with internal account teams to obtain required tracking and serial data
• Add Support Contract data for assets which require it
• Troubleshoot receiving issues with warehouse team
• Monitor incoming ETA dates and update purchase orders/sales orders accordingly
• Identify order process improvement opportunities, report them to Operations Manager
• Perform other related dues as assigned and required by Operations Manager

Knowledge/Skills/Abilities

• Ability to become a trusted partner to Engineered Solutions Team, resulting in increased turnaround time and order quality
• Ability to understand/analyze client needs to ensure orders are viewable in Hatch accurately
• Ability to be a self-starter who can work independently but also understands the value of being an effective team player and collaborative partner.
• Strong verbal and written communication skills.
• High level of attention to detail and exceptional organizational skills
• Ability to manage several projects at once
• Ability to adapt and react to quick changes
• Ability to work effectively and e?ciently under pressure

Education and Experience

• Minimum of 2 years experience working in a high volume, fast-paced environment required

Job Type: Full-time

Pay: $19.50 - $23.50 per hour

Education:

• High school or equivalent (Preferred)

Experience:

• Ordering: 2 years (Preferred)
• Hatch Platform Software: 2 years (Preferred)

Work Location: In person