Welding Automation Process Specialist

Company Description

Miller® is about building things that matter. We lead the welding industry in building advanced, solution-focused products and meeting crucial needs for welding safety and health. We’re about partnership and work. Our products are designed with our users for manufacturing, fabrication, construction, aviation, motorsports, education, agriculture, and marine applications.

Miller Electric Mfg. LLC, is headquartered in Appleton, Wisconsin, and wholly owned by Illinois Tool Works (NYSE: ITW). The company maintains its industry leadership by setting the standard for reliability, quality, and responsiveness. Our tagline, “The Power of Blue®,” is inspired by the blue color of Miller equipment. The company began with an innovation that responded to customer needs, growing from a one-man operation in 1929, to the world’s largest manufacturer of arc welding products. Miller keeps the tradition alive by focusing on its top priority: people.

Comprised of a market-leading portfolio of best-in-class brands, the businesses of ITW Welding work together to provide premium performance delivered through a breadth of solutions encompassing welding, cutting, consumables, and accessories. ITW Welding North America represents Miller Electric Welding Equipment, Safety & Accessories, Hobart Filler Metals, and Bernard / Tregaskiss MIG Guns.

Job Description

We're seeking a skilled Welding Automation Process Specialist to join our team, supporting the Great Lakes & Midwest United States, assisting as needed in the Northwest, Northeast, Southwest, and Southeast states.

As part of the team, you'll collaborate with diverse industrial accounts, work alongside sales teams, distributors, OEMs, and integrators. Your focus will be supporting team initiatives for Welding Automation, covering advanced processes and equipment. Your responsibilities will span waveform development, communication protocols, arc data monitoring, and training customers on new technologies.

This role also involves providing support to end-users, assisting in the sales process, and fostering relationships within our business network and key customer accounts. Join us in this collaborative effort to advance Welding Automation technology with a focus on Miller’s automated high deposition process, Hercules, as well as other advanced power source equipment, consumables, and waveforms!

Qualifications

What you will do and impact:

As a Welding Automation Process Specialist, you will provide:

1. Product Expertise:
   • Develop a deep understanding of our Welding Automation product line, including features, capabilities, and applications.
   • Stay abreast of industry trends, advancements, and emerging technologies related to Welding Automation.
   • Have a primary focus on supporting advanced processes and equipment, encompassing waveform development, communication protocols, arc data monitoring functions, and delivering customer training on emerging technologies, processes, and equipment.
2. Technical Support:
   • Provide technical assistance to customers, including product demonstrations, troubleshooting, and training programs.
   • Collaborate with the technical support team to address and resolve customer inquiries promptly.
3. Customer Engagement:
   • Engage with potential and existing customers to identify their specific Welding Automation needs.
   • The candidate is expected to cultivate and broaden relationships within the business network and key customer accounts.
   • The responsibilities also extend to end-user support, including cost and product justifications, assisting in the sales process, and conducting needs analysis.
4. Product Promotion:
   • Assist in the development of marketing materials, including product literature, presentations, and case studies.
   • Conduct product demonstrations at trade shows, industry events, and customer sites.
5. Training and Education:
   • Develop and deliver training programs for internal staff, distributors, and end-users to enhance their understanding of Welding Automation products.
6. Collaboration:
   • The successful candidate will be responsible for collaborating with key clients across various industries, working closely with the sales teams, distributors, original equipment manufacturers (OEMs), and systems integrators.
   • This role will involve active participation in supporting and leading sales initiatives for automation within the welding business units.

Minimum Education and Experience:

• Bachelor’s degree in mechanical engineering, Welding Engineering, or a related technical field, required.
• 5+ years proven experience in Welding Automation or a similar technical role, required.
• 50 to 75% travel required (less if located in Carol Stream, IL).

What you need to do to be successful in this role:

• Strong welding process background with flexible automation experience
• Proven track record of excellent communication skills to all levels of an organization. Excellent communication skills with delivering complex concepts in clear and concise ways, and presentation skills.
• Work independently and collaboratively in a fast-paced environment.
• Ability to analyze current business issues and end-user needs.
• Must be a team player with a positive attitude, high motivation, and solid decision-making abilities.
• The ability to implement change as a part of cross-functional teams in a variety of capacities. 
• Ability to build existing relationships among employees, distributors, and key end-users.
• Ability to succeed in a fast-moving environment that values an entrepreneurial spirit.

If you are passionate about Welding Automation, possess strong technical expertise, and enjoy engaging with customers to provide innovative solutions, we invite you to apply for this exciting opportunity. Join us in shaping the future of Welding Automation!

Additional Information

As an Equal Opportunity/Affirmative Action Employer, ITW does not discriminate in hiring or in the terms and conditions of employment because of an individual's race, color, religion, gender, national origin, age, disability, sexual orientation, marital status, veteran status, arrest record, citizenship or other categories protected by federal, state or local laws. EOE/M/F/Vet/Disability Information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. 

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.