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SalaryOracle is a technology leader that’s changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies around the world. We work with customers to understand their business goals and match their needs to Oracle solutions.
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and intensified issues.
As an Advisory Systems Engineer, you are expected to be an experienced member of the problem-solving/avoidance team and be highly skilled in solving very complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide advanced technical advice.
Seeking Production DBMAs with following skills:
- Oracle Golden Gate Microservices
- Oracle RDBMS Versions 12c and 19c on Exadata
- RAC, ASM, DataGuard, RMAN and Performance/tuning know-how
- Good skills on Enterprise Manager / Cloud Control and Golden Gate
- Cloud Migration experience will be a plus.
- Linux 5 & 6 Virtualization
- Certifications and good communication skills a must
- Experience with making presentations to customers preferred
- 10+ years demonstrated ability
Does this sound like you? Apply today!
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