Job Description
SightMD is looking for career minded individuals to be at the heart of that vision and assist in the daily patient care and flow of clinic activities. As the Ophthalmic Technician I, you will play a vital role as an assistant to our physicians. Although prior medical experience is preferred, especially in the eye care field, we will provide you with our extensive and thorough training program even if you have nothing more than a great desire to enter the medical field for the first time.
Job Duties & Essential Functions:
- Greet and guide patients to examination rooms
- Acquaint yourself with all new and established patients, providing plan and setting expectations for their visit
- Obtain patient medical history to include chief complaint or reason for visit, family medical history, history of any allergies and list of current medications
- Perform basic eye tests prior to physician exam and ensure patient understands what is being performed and how they will be affected during the tests; Tests include, but are not limited to - basic vision (wall chart), depth perception, color blindness, eye pressure, topography, autorefraction/refraction, visual field, tear lab
- Verify patients current eye prescription information
- Dilate patients’ eyes using eye drops if needed for further testing
- Advise patients as to who will see them following work up and testing, making them comfortable during wait times
- Maintain a smooth and seamless flow of patients to examination rooms
- Renew prescription eye drops as directed by physician
- Respond to patients, pharmacies, and other medical parties in a timely manner
- Document all history and testing information accurately and consistently
- Secure patient information and maintain patient confidentiality by completing and safeguarding medical records and by maintaining accuracy of diagnostic and procedure coding
- Manage inventory supply needs for the office and verify receipt of goods
- Maintain operating integrity of office equipment, troubleshooting and performing preventive maintenance as necessary
- Actively participate in continuing education by attending relevant educational classes/webinars and staying abreast of all industry best practices
- Other duties as assigned or directed by your Supervisor.
Required Qualifications:
- High School diploma or equivalent required
- Ability to communicate professionally
- Comfortable working in a medical environment as well as a fast-paced environment
- Strong organizational skills
- Strong customer service background
- Computer literacy
- Embody a welcoming/friendly demeanor
- Open availability to work, including early mornings, late evenings, and weekends when needed
- Ability to stand for long periods of time
- Bilingual Spanish a plus
- Prior experience as a Medical Assistant or in medical environment, understanding of medical terminology, and COA certification preferred but not required
$1,000 Sign on Bonus