OPERATIONS SPECIALIST

Description

The purpose of this position is to provide administrative and operations support in the daily operation of an assigned department. Duties for this position require advanced bookkeeping, accounting, secretarial, and office coordination skills as this position is critical to the efficient operation of the assigned department.

Examples of Duties

• Independently conducts a variety of functions related to departmental operation. Provides information or assistance regarding department services, activities, forms, procedures, fees, or other issues; responds to routine questions and complaints; researches problems and initiates problem resolution; refers complaints/problems to appropriate personnel.
• Coordinates purchasing activity for the department with Budget and Procurement and Finance Departments; generates check requests and/or requisitions for the department and tracks purchase orders; processes invoices for payment; accepts checks or cash for payment of fees or services rendered by the County; prepares bank deposits for all funds received and deposits at designated bank; monitors expenses in accordance with budgetary guidelines during the fiscal year; completes budget amendment requests as needed; coordinates payroll activity for assigned department.
• Enters data into computer systems; logs, tracks, or maintains records regarding department activities; compiles data for further processing or for use in preparation of department reports; files, maintains, and stores hardcopy records; submits or forwards documentation to appropriate personnel.
• Researches, compiles, and/or monitors administrative or statistical data pertaining to department operations; summarizes data, performs routine data analysis, and prepares reports.
• Conducts research of department files, legal records, database records, electronic data sources, Internet sites, hardcopy materials, or other sources as needed.
• Operates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheet, database, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.
• Communicates with supervisor, other County employees, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
• Performs other related duties as assigned.

Minimum Qualifications

Education and Experience:
Requires an Associate’s Degree in Business or related field, and three (3) years of related experience in customer service, budgeting, administrative or clerical work, or related field, or equivalent combination of education and experience.
Licenses or Certifications:
Must possess and maintain a valid Georgia driver’s license.
Special Requirements:
None.

Knowledge, Skill, Abilities/ Supplemental Information

Knowledge, Skills, and Abilities:

• Knowledge of local government operations, administrative and financial operations related programs, policies and plans, and modern office practices and procedures.
• Knowledge of Microsoft Word, Excel, PowerPoint, and other similar programs.
• Knowledge of record keeping, record retention, and filing techniques.
• Skill in the use of computers and software applications related to the essential functions of the job.
• Skill in effective communication, both verbally and in writing.
• Skill in working independently.
• Ability to meet and deal with employees and the public in an effective and courteous manner.
• Ability to get along with others, and work effectively with the public and co-workers.
• Ability to work flexible hours, including evening meetings.
• Ability to multi-task and work within deadlines.
• Ability to deal with confidential and sensitive matters.
• Ability to work with and process payments for accounts within the budget and department.
• Ability to use computers for data entry, word processing, and accounting purposes.
• Ability to operate a copying machine.