Operations Specialist / Durham Convention Center

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

The Housekeeping Specialist is responsible for the routine cleanliness of the facility and in addition, will assist in set-up, show care and clean-up of events.

The Durham Convention Center is owned by the City and County of Durham and operated by OVG Venue Management. OVG, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together we transform events into experiences. These experiences create excitement, make memories and create economic impact for the City of Durham. Come Join Us!  

This role will pay an hourly wage of $11 to $12.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

• Confer daily with Supervisor to review and receive assignments
• Be a key player in keeping facilities clean and beautiful
• Regularly check restroom cleanliness and supplies
• Perform daily cleaning tasks from checklists and sign off tasks as they are completed
• Note and report any building components in need of repair
• Daily inspection of areas of responsibility
• Assist other department personnel as deemed necessary
• Carry a radio to communicate needs of events with other personnel
• Clean and set rooms in accordance with Operation’s procedures
• Adequately perform post-event cleanup and trash removal
• Operate an assortment of equipment including: buffers/burnishers, rider sweepers/scrubbers, walk-behind scrubbers, lifts, blowers, vacuums, snow removal equipment and others as needed
• Provide excellent customer service assistance to internal and external clients
• Perform other duties as assigned

• Must be at least 18 years of age
• High school diploma or equivalent GED preferred
• Must be constantly aware of changing events, such as staff or supply shortages
• Able to work from general instructions and specifications, with minimal supervision
• Able to work effectively in a service oriented environment subject to frequently changing priorities
• Able to respond calmly to public concerns; must be accountable and responsible
• Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
• Able to stand for extended periods of time
• Able to lift, bend, kneel, twist and stretch
• Able to lift and move equipment up to 50 lbs.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.