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SalaryRMS Energy Co., LLC is a nationwide provider of turn-key services to the power industry. From routine maintenance, inspection, and repairs, to equipment design, engineering, and installation, RMS Energy offers a variety of solutions to fit the energy related needs of our customers. To help facilitate our expanding business, RMS Energy is currently seeking an Operations Specialist to join our dynamic and fast-growing team. The Operations Specialist will be responsible for providing the division with a variety of services which supports a variety of administrative functions across all divisions.
Responsibilities:
- Responsible for daily administrative functions of division
- Open, close and update opportunities in CRM and create folders in SharePoint
- Set up and maintain job folders and verify all required documentation and records related to the project are on file
- Maintains monthly division activity log and yearly production back log
- Schedule operational activities including travel and accommodations for technicians, as needed
- Manages/attends weekly production backlog meetings and other meetings as requested
- Retrieve customer’s Purchase orders from various portals and/or customer contacts and verify amounts.
- Create both fixed & time and material invoices for customers and submit invoices to customers
- Complete payment applications, exhibits and forms for invoicing customers
- Analyze job cost activities by tracking labor allocation, credit card expenses and project material costs
- Close jobs after invoicing completion or reopen jobs, if needed
- Follow up with customers on overdue invoices for payment
- Assist with the month end revenue accrual and verify profit margins are in line with goals
- Create credit memos and complete credit applications
- Issue/revise Purchase Orders as requested by leadership and employees and verify materials are correct
- Set up vendors/customers and obtain necessary documentation
- Receives and takes ownership of customer inquiries and complaints. Follows up with customers and operations on all open and unresolved customer issues
- Maintains confidentiality of all employee personnel and payroll records and all other pertinent documents and data as necessary
- Other duties as assigned
Qualifications:
- Minimum 5 years of experience
- Bachelor’s degree in business or related field preferred, or equivalent experience
- Excellent written and oral communications skills
- Proficient with Microsoft Outlook, Word, Excel, PowerPoint, Microsoft Teams
Other Requirements:
- Able to work remotely or out of RMS office location area with minimal travel
Benefits:
- Flexible work environment
- Paid vacation/holidays
- Group medical/dental benefits
- 3% 401(k) company contribution
- Fast growing company with great potential for career growth
- Support of professional development
