Operations Manager

Four Hands is hiring an Operations Manager to join our dedicated warehouse team! We are looking for hard-working team players to contribute to our well-established furniture wholesale business. Year over year we have proven to be a leading trendsetter in the industry and always striving to be the best, including who we hire.

Four Hands is one of the largest home furnishing distributors in Austin, TX. We operate out of seven locations with nearly 1,000,000 sq ft of warehouse space. A role in our distribution center means being in the heart of our industry by getting products to our customers as quickly as possible.

We understand that our people are the core of who we are. We offer competitive compensation, 100% free health care benefits, career advancement, and comprehensive training to ensure workplace safety. Four Hands has been awarded Austin's Top Workplace four times, which would not have been possible without our employees.

In This Role

• Lead and supervise daily operations across our Austin and Buda warehouses, directing activities to ensure smooth functioning and optimal efficiency
• Limit inventory risks throughout operation by ensuring:
• All department processes and procedures are followed and updated, as needed
• Building security processes and procedures are followed and CTPAT compliant
• Regular cycle counts and audits occur
• Monitor and maintain all trucks and warehouse equipment to include PM schedules, DOT files, and carrier requirements
• Establish and report on warehouse metrics to drive continuous improvement
• Work cross-functionally with the People & Culture team to manage hiring, training, and supervision of warehouse operations staff
• Establish goals, operational procedures, objectives, and position responsibilities for direct reports
• Analyze operations and develop, recommend, and implement continuous operational improvements
• Own local vendor relations and contract negotiations
• Establish, meet, track and report on operational budgets and goals
• Support compliance efforts for all local and federal agencies including but not limited to OSHA, TWC, AFD and the City of Austin alongside the People & Culture and Facilities teams
• Manage work schedules according to fluctuating customer demand
• Maintain a positive and safe working environment for employees Ensure cleanliness is ingrained in warehouse culture
• Uphold our Core Values and be a valuable member of the Four Hands team
• Other duties as assigned by Management

The Ideal Person

• Bachelor’s degree required or 10+ years in Distribution Management experience
• Minimum of 5 years of experience in warehouse distribution required
• Able to manage, lead and develop operational staff
• Able to effectively interact with all aspects of the business
• Proactive and decisive leader with excellent communication skills
• Solid financial and analytical skills including sound business judgement
• Passionate advocate for continuous improvement and customer service
• Highly developed and disciplined in work ethic, accountability and follow through
• Superior organizational skills
• Proficiency in Warehouse Management Systems and MS Office (Word, Excel, PowerPoint)
• Furniture experience is a plus
• Third-party logistics experience a plus

Job Type: Full-time

Pay: $100,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Relocation assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Buda, TX: Relocate before starting work (Required)

Work Location: In person