Overhead Door Operations Manager

Benefits:

• Company parties
• Competitive salary
• Free food & snacks
• Free uniforms
• Health insurance

Act as the company-wide technical expert. This includes the definition, specification, and implementation of technical standards, methods and procedures for everything Overhead Door related.
Provides leadership, problem-solving, and support to subordinates on all Overhead Door matters.
Develops, implements, and supervises quality training in relevant areas and ensures best practices are being followed by all subordinates.
Maintains an on-going quality improvement attitude aimed at enhancing the technical proficiency and efficiency to improve end user experience.
Handles special projects, as assigned.
Responsibilities

• Oversee execution of Overhead Door projects, ensuring adherence to budgets, quality, and safety
• Implement operational plans to optimize project efficiency and productivity
• Assist Executive leadership with optimizing project efficiency and standardizing field operations
• Direct, coordinate and evaluate field operations (technicians and installers)
• Manage multiple projects, coordinating with teams, subcontractors, and owners
• Assist Operations to organize crews and schedule projects
• Oversee specialty repair projects, including site visits, procedures, scheduling, and supervision
• Monitor field operations for quality and safety and compliance, enforce policies, take disciplinary action
• Update the CRM schedule
• Manage recruitment, hiring, training, and retention of field employees; assist with evaluations and reviews
• Maintain open communication with all staff
• Oversee shop/equipment operations, establish maintenance schedules, and allocate resources
Promote and comply with safety policies, regular jobsite safety audits, and support safety programs

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Foster and manages a positive team environment; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

The Operations Manager position requires an understanding of Overhead Door projects. This includes demonstrating the highest level of ethical conduct reflecting Red Mountain Garage Doors core values.
Qualifications:

• 2 or more years of Overhead Door experience. Residential Overhead Door experience is required, commercial Overhead Door experience is not required.

Time Type:
Full time and on-call

• The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.