Operations Manager

We Guide, You Grow LLC is recruiting a detail oriented, problem solving, career minded individual for an Operations Manager Position located just north of Pittsburgh. This position is for the Trucking Tanker Division that delivers industry-leading cryogenic industrial gas service to customers across the continental United States and Canada. 

ESSENTIAL DUTIES: 

·      Develop and cultivate relationships with drivers and customers through direct interaction. 

·      Manage and direct daily activities of drivers. 

·      Provide excellent customer service to clients and drivers. 

·      Educate, promote, and exhibit safe practices at all times. 

·      Sell, recruit, and retain new customers and drivers. 

·      Attention to detail and the ability to work with a sense of urgency in a fast-paced, demanding environment. 

·      Communicate openly and effectively with team members across all disciplines of the organization. 

·      Secures, organizes and assigns loads to drivers in a manner designed to maximize efficiency and quality of performance. 

·      Gives appropriate routing directions and scheduling instructions for pick-ups and deliveries. Instructs guides, supervises, motivates, and evaluates drivers and driver trainees regarding the daily performance of their assigned duties in a manner consistent with applicable Company policies and procedures. 

·      Can make recommendations to management with respect to driver's performance. 

·      Maintains and reviews total and per driver shipping revenues earned on a daily basis.

Qualifications:

·      Prior transportation and industrial gas experience preferred but not required. 

·      Proficient in all aspects of Microsoft Office and other software programs.

·      Customer service, detailed oriented, and sense of urgency mentality

·      Ability to multi-task and problem solve.

Salary:

$75,000 to $80,000 + eligibility for a quarterly bonus