Operations Coordinator

BSD SUR - General Surgery: Administration
Operating since 1927 on a strong foundation of multidisciplinary clinical and academic excellence, the University of Chicago Department of Surgery's mission is to meet the most challenging and complex health problems on both a local and global scale.
Among the Department's numerous accomplishments, many of our faculty members are known for their contributions to the advancement of groundbreaking surgical procedures and techniques, including minimally invasive surgery. In addition to our department's clinical work, our scientists aggressively pursue a diverse range of basic, translational and clinical research projects, including studies on the gut microbiome, tissue bioengineering, stem cell research, cancer and immunotolerance.
This ongoing work and achievement would not be possible without the cohesive effort and commitment of the faculty and staff. We are looking for high energy, collaborative individuals who share our commitment to improving the health of patients in the community and beyond.
The Operations Coordinator provides professional support for the Vice Chair of Global Surgery and to clinical department management in the Section of General Surgery.

• Independently performs high-level administrative duties in support of Section functions including coordination of the Clinical Leadership Development Fellowship for Global Surgery.
• Resolves many office problems independently and facilitates solutions, conferring with supervisor to resolve the most complex issues.
• Coordinates office functions, including developing and implementing office procedures and policies.
• Serves as a resource to faculty and colleagues in interpreting Department, University, and Hospital policies and guidelines.
• Receives, processes, and tracks all bills and expense reimbursements.
• Researches, compiles and analyzes data to create reports, proposals and other documents including but not limited to financial and monthly reports.
• Composes and edits correspondence, training materials, and Web content.
• Oversees and maintains the physical office space, ordering equipment repairs, upgrades, and office supplies.
• Manages special projects, functions, and events related to the Section including visitor applications and orientations and various outreach events.
• Manages continuing medical education (CME) courses, including the completion of CME applications and coordinating all event-planning details.
• Works with faculty prior to the course to prepare course materials, coordinates all event-planning details, works with legal on required contracts, and invoices companies after the courses are completed.
• Assists the Section Administrator in setting up processes with Legal, Pharmacy and other related departments in the hospital.
• Researches complex scientific information (i.e. Scholarly publications), submits budget applications, and creates learning objectives to include in the CME applications.
• Assists monitoring finances for the clinical section. Provides management with regular updates and ensures that spending limits are adhered to and are within budget.
• Conducts regular studies and projects, including the development and enhancement of funding opportunities by working closely with the faculty in the section.
• May act as a liaison between the section and other University departments.
• Performs other related work as needed.

Minimum requirements include a college or university degree in related field. Minimum requirements include knowledge and skills developed through < 2 years of work experience in a related job discipline.

• Bachelor's Degree.

• Experience in a healthcare or academic medical environment, including knowledge in areas of patient advocacy, medical terminology, access, and billing/collections.

• Excellent oral and written communication skills.
• Excellent interpersonal and customer service skills.
• Ability to handle sensitive and confidential situations and information with absolute discretion.
• Maintain calm and courteous demeanor and to work productively despite heavy workload, competing priorities, complex problems, and tight deadlines.
• Excellent problem-solving skills.
• Ability to use appropriate resources to resolve an issue.
• Ability to follow an issue through to resolution.
• Considerable skill in working both independently and as a team member.
• Ability to take initiative and organize and complete projects with minimal supervision.

• Resume (required)
• Cover Letter (required)

Administration & Management
Individual Contributor
Non-Exempt
Biweekly
40
Yes
No
No
No